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Lance Dailey
Refer Me
Lance Dailey | Page 33
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
608 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
608 Reviews
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608 Reviews of Lance Dailey
March 13, 2021
Was referred to this dealership but also did due diligence by talking to few others and by far best car buying experience. Lance was upfront from the get go. He gave me the best price over email, ph diligence by talking to few others and by far best car buying experience. Lance was upfront from the get go. He gave me the best price over email, phone and text and didn’t haggle me by saying I had to come in. He was polite and responsive and I didn’t feel like just another customer. Myles the finance guy was equally very nice and courteous and explained everything was clearly and easily. Dealership itself is stellar. It’s state of the art and very well maintained. Just wished I lived closer! Thank you Muller Acura! More
by sayeeds
Other Employees Tagged: Myles
Helpful 
March 11, 2021
Lance with Muller's Woodfield Acura provided excellent customer service and took the time to answer my questions to make sure that my new vehicle was exactly what I wanted. He understood the options that customer service and took the time to answer my questions to make sure that my new vehicle was exactly what I wanted. He understood the options that were important to me and recommend the vehicle style (A-spec) that would be the most cost efficient. I left with my new vehicle extremely satisfied and really appreciated the follow-up calls to assure my satisfaction. Overall a great experience and will highly recommend Lance to any of my friends and family that may be interested in purchasing a Acura in the future. More
by GoPackGo2112
March 10, 2021
Went to Muller’s Woodfield Acura.We found Lance Dailey (sales person),he is the best! He is amazing and makes the process really smooth.He goes above and beyond for his customers and tries to help as much (sales person),he is the best! He is amazing and makes the process really smooth.He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by Superman
Other Employees Tagged: Myles Bauer
March 05, 2021
We couldn’t be happier with our purchase and the service at Mueller Acura. We worked with Lance and he was great. Lance answered all our questions and explained everything about the car. He is awesome! at Mueller Acura. We worked with Lance and he was great. Lance answered all our questions and explained everything about the car. He is awesome! More
by Ben
March 01, 2021
My experience was amazing. Starting with Lance, he was so professional, listened to what I was looking for. Lance was extremely service oriented and was honest and up front every step of the way. It was so professional, listened to what I was looking for. Lance was extremely service oriented and was honest and up front every step of the way. It was the best car buying experience I've had. On delivery, Lance spent so much time with my wife and I ensuring we knew everything about the buttons, features of the car.. Picture was a nice touch...Myles in finance was also fabulous.... I also want to thank the many others such as the porter, cashier, car prep, those that maintain coffee/drinks and anyone else who may not typically get recognized. Team effort... Each contributed to my fabulous buying experience at Mueller.... Will be back and highly recommend! More
by Ilikemyacura
Other Employees Tagged: Myles Bauer
March 01, 2021
Excellent Experience at Muller Acura!Thank you Lance Excellent Experience at Muller Acura! Thank you Lance Dailey for making car buying so easy and fun! We love the car and look forward to shopping with Excellent Experience at Muller Acura! Thank you Lance Dailey for making car buying so easy and fun! We love the car and look forward to shopping with you again! More
by Jo-Anne
Other Employees Tagged: Myles Bauer
February 26, 2021
Great car buying experience. Lance was friendly, easy to do business with, and explained things clearly. Everyone we met during the buying process we're friendly and helpful. do business with, and explained things clearly. Everyone we met during the buying process we're friendly and helpful. More
by Comfortably Numb
Other Employees Tagged: Myles Bauer, Jeff Jett , Kim Krejckant
February 23, 2021
We had An excellent experience with Lance. He was very courteous and kind through the entire time and explained everything with in detail. Even though it was such a late night and it was snowing- he real courteous and kind through the entire time and explained everything with in detail. Even though it was such a late night and it was snowing- he really made sure we we understood the car and what to expect in the future. I would highly recommend him! More
by asmanizamuddin
