Lance Dailey | Page 4
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
View more specialties & trainings601 Reviews
Write a Review601 Reviews of Lance Dailey
January 03, 2024
Thank you Muller's and especially Lance Dailey for a wonderful car buying experience. There was no pressure or annoying phone calls previous to our purchase and Lance was extremely helpful and knowledg wonderful car buying experience. There was no pressure or annoying phone calls previous to our purchase and Lance was extremely helpful and knowledgeable throughout the whole process. We would definitely recommend Lance to anyone interested in purchasing an Acura. More
January 02, 2024
This is our second Acura purchase from Muller Acura and Lance. I’ve enjoyed driving my wife’s RDX the last few months and wanted to get e for myself. Lance helped line up a couple of 2023 editions and I Lance. I’ve enjoyed driving my wife’s RDX the last few months and wanted to get e for myself. Lance helped line up a couple of 2023 editions and I picked out a black RDX to match my wife’s. Lance got us through the paperwork and gave me some helpful hints on my new car. It was a pleasure to buy from Lance and the Muller team!! More
Other Employees Tagged: Myles Bauer
December 27, 2023
Lance is THE BEST salesman I have ever worked with. His patience, knowledge and care is unmatched. After a whole year of unsuccessful car shopping, I have come back to meet with Lance and revisit the c His patience, knowledge and care is unmatched. After a whole year of unsuccessful car shopping, I have come back to meet with Lance and revisit the car of my dreams - the MDX. Before I drove off the lot, Lance took the time out of his busy day to sit in the car with me and go through all the features, settings, etc. I will forever recommend Lance and the Muller Acura team to anyone on the hunt for a car! More
Other Employees Tagged: Jeff Glicksman
December 26, 2023
Lance always delivers a 5 star experience! From his outstanding product knowledge to his excellent customer service - Lance is one of the main reasons I go Muller’s. From his outstanding product knowledge to his excellent customer service - Lance is one of the main reasons I go Muller’s. More
Other Employees Tagged: Myles Bauer
December 23, 2023
Lance, Thank you very much for my “BEST” car buying experience ever! Really appreciate the full experience - tour, introductions, benefits, and explaining how service works, tips etc., walking me throu experience ever! Really appreciate the full experience - tour, introductions, benefits, and explaining how service works, tips etc., walking me through (teaching me) and getting everything set up on the car. First call on any future car needs goes to you, and you are my first 10 star rating. You and Myles made for a great customer experience - wonderful formula at Mueller. Thanks Much and Merry Christmas. EVP More
Other Employees Tagged: Myles Bauer
December 20, 2023
Lance was great and the dealership is top notch. The entire process was painless, probably the best experience I have ever had buying a car. The entire process was painless, probably the best experience I have ever had buying a car. More
Other Employees Tagged: Myles Bauer
December 17, 2023
This is our second Acura purchased from Muller's Woodfield Acura under the guidance of Lance Dailey. Lance is an excellent member of Muller's staff and a big reason why we came back to this dealersh Woodfield Acura under the guidance of Lance Dailey. Lance is an excellent member of Muller's staff and a big reason why we came back to this dealership. Lance is very knowledgeable of the product line, answers all questions and explained our options. There was never any pressure to buy and he made the process as simple as possible. It was pleasure working with Lance and the related support staff. A second big reason we came back to Muller's Woodfield Acura is the excellent Service Department. Our RDX had 127,000 plus miles when we traded it in and we routinely had it serviced at the Muller Service Department. We never had a problem and always felt confident with the work. The Service Department staff from top to bottom is a pleasure to work with. We will continue to rely on the Muller's Service Department with our new MDX. More
Other Employees Tagged: Ken Kasuk
December 12, 2023
Thank you for a smooth and painless car buying experience! Lance was extremely knowledgeable and helpful during this process. experience! Lance was extremely knowledgeable and helpful during this process. More
Other Employees Tagged: Jeff Glicksman