Lance Dailey | Page 58
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
View more specialties & trainings610 Reviews
Write a Review610 Reviews of Lance Dailey
July 30, 2018
Thumbs up!!!! Acura should be thankful for a sales person such as Lane! Lance was professional, courteous, and extremely knowledgeable!! I couldn't have asked fo Acura should be thankful for a sales person such as Lane! Lance was professional, courteous, and extremely knowledgeable!! I couldn't have asked for a better experience! Thanks for everything Lance!!! More
July 17, 2018
Excellent customer experience Lance was phenomenal! He made my leasing experience as smooth as possible. All my paperwork, especially the out of state registration was handled well Lance was phenomenal! He made my leasing experience as smooth as possible. All my paperwork, especially the out of state registration was handled well. I’m very happy with my Acura RDX. More
July 10, 2018
Great Customer Service Purchasing from Woodfield Acura was a great experience on every level. They had the best pricing, the entire staff was friendly and the customer serv Purchasing from Woodfield Acura was a great experience on every level. They had the best pricing, the entire staff was friendly and the customer service is phenomenal. I came from a neighboring state and drove past several other Acura dealers to do business with this dealership because they were honest and straightforward. My salesman, Lance, stayed hours past closing time and provided me with great customer service. He made sure everything was right and even continued to follow up with me after the sale to make sure my accessories were added to the vehicle. I have truly been impressed with this dealership. More
July 08, 2018
Professional stress-free experience From my first contact with Lance Dailey It was evident that he knew and understood his product. He fielded my questions, explained technical features From my first contact with Lance Dailey It was evident that he knew and understood his product. He fielded my questions, explained technical features and exhibited extreme patience as I decided between the 2018 MDX and the 2019 RDX. I really liked both vehicles and requested several test drives before selecting the MDX. Lance's professionalism and customer focus were outstanding. Excellent communication without any pressure. I highly recommend him to anyone making this important purchase. More
Other Employees Tagged: Myles Bauer
July 03, 2018
Lance was awesome! Everyone was great at Muller’s, especially Lance, our salesman and Patrick who arranged financing. While we were working with Patrick on the paperwor Everyone was great at Muller’s, especially Lance, our salesman and Patrick who arranged financing. While we were working with Patrick on the paperwork, Lance brought over lunch for us from the main dealership! One of the many reasons we’ve been Muller customers since buying our first Acura in 2009! More
Other Employees Tagged: Patrick Douglas, Mike - Service
June 30, 2018
Shop No Further They do everything right. Need I say more? No--that's all you have to hear. Oh wait, you do need to hear that Lance is the most RESPONSIBLE man-of-h They do everything right. Need I say more? No--that's all you have to hear. Oh wait, you do need to hear that Lance is the most RESPONSIBLE man-of-his-word sales person around. Nothing makes me happier than when people do what they say they will do and Lance lives by that motto. He vowed to email me with status and delivery updates regularly as I awaited the arrival of the new 2018 RDX's--and he did just that for months!. I bought one from him the week they arrived! His follow through after the sale has been incredible!!!! He doesn't sell cars he builds trust through honesty and caring. Shopping at Muller Acura isn't just a car buying experience--it's a build a friendship and relationship experience. More
June 19, 2018
2017 TLX It was a very smooth and fair experience. Lance was very helpful to me in making the decision to purchase the vehicle. His knowledge of the car and It was a very smooth and fair experience. Lance was very helpful to me in making the decision to purchase the vehicle. His knowledge of the car and his effort to get me a good deal was very much appreciated. More
Other Employees Tagged: Myles Bauer , Danielle Smith
June 12, 2018
courteous , factual, and responsive THIS IS MY 3RD VEHICLE FROM MULLER ACURA AND THE EXPERIENCE WAS EXCELLENT IN ALL THREE UNITS SALES,FINANCE,AND SERVICE.THE VEHICLE I REQUESTED WAS FOU THIS IS MY 3RD VEHICLE FROM MULLER ACURA AND THE EXPERIENCE WAS EXCELLENT IN ALL THREE UNITS SALES,FINANCE,AND SERVICE.THE VEHICLE I REQUESTED WAS FOUND ACROSS THE COUNTRY AND DELIVERY WAS ON TIME. More
Other Employees Tagged: Myles Bauer , Roger Summers
June 11, 2018
Excellent service We worked with Lance on our Acura MDX. He was very helpful and answered all the questions and gave us good deal. Thank you Lance!!! We worked with Lance on our Acura MDX. He was very helpful and answered all the questions and gave us good deal. Thank you Lance!!! More
Other Employees Tagged: Patrick Douglas