Lance Farley
Lance Farley at Smithtown Kia

Lance Farley | Page 2

General Manager

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Lance Farley

February 28, 2024

Dealership Rating
Employee Rating

Excellent service and inventory available. Very professional and helpful Salesman. Gerard Rennie was very knowledgeable, helpful and to the point. We are extremely happy with our car and l More

by Premal Jani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 23, 2023

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Employee Rating

Absolutely amazing experience! Working with Lance and Chad made buying our new Telluride a smooth and pleasant experience. Everyone from top to bottom at Smithtown Kia was profes More

by Michelle Gallucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Dec 27, 2023

Smithtown Kia responded

Michelle, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 19, 2023

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Employee Rating

Had a great experience with Chad from Smithtown Kia! Chad and the rest of staff were great and super helpful along the way. We love our new 2024 Kia Sportage!! Shout out to Theresa with AllState as well More

by devonhennessy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Preston, Kevin Bartoli , Chad Echezuria, Theresa Fay, Marty (Finance),

Dec 20, 2023

Smithtown Kia responded

Devon, first and foremost thank you so much for leaving this fantastic review! At Smithtown Kia, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new 2024 Kia Sportage and can't wait to see you again soon! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 11, 2023

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I dealt with salesman Gerard Rennie. Very helpful, personable and polite. Listened to what I was looking for, found my car quickly and made the lease process very easy. The rest of the s More

by ed15h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Oct 12, 2023

Smithtown Kia responded

Thank you for leaving us this great review, Ed! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 01, 2023

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Employee Rating

Our purchasing process was seamless and simple. Smithtown KIA had a very good inventory of the model car that we were interested in. Gerard provided much information in regards to the different tri More

by stevecra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie , Erica Bergen

Oct 03, 2023

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Steve. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

Dealership Rating
Employee Rating

This is the second car I’m purchasing from this dealership. I’ve had nothing but great experiences stemming from the sales person Gerard to the manager, Paul and the finance person Marty. It is a p More

by Nv3pmichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie , Erica Bergen

Aug 29, 2023

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 18, 2023

Dealership Rating
Employee Rating

Not all car dealerships operate in the same way, it is possible to find a dealership that respects your preferences and offers a no-pressure sales experience. This is what I found at Smithtown kia in St. More

by proudmomof3g1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Jul 20, 2023

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 26, 2023

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Employee Rating

From start to finish the whole experience was amazing. Salesman Gerard was very helpful but not pushy, finance team got me a great rate and when transferred insurance to drive home they even helped me quo More

by Hamhustla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Jun 28, 2023

Smithtown Kia responded

Hamhustla, Thank you for sharing your feedback about your experience. I am glad to hear that you found a great insurance deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 27, 2023

Dealership Rating
Employee Rating

I walked in not really knowing much about KIA. All my life I have always had either Chevy, Ford or Dodge. Fortunately Chad Echezuria was available to help. He was knowledgeable and willing to h More

by AMATLACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria, Richie Liquori

May 31, 2023

Smithtown Kia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 27, 2023

Dealership Rating
Employee Rating

So helpful and informative. Wanted to make sure I got the best deal and what was comfortable for me. More

by preciousrattray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bartoli , Chad Echezuria

May 31, 2023

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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