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Lance Farley
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34 Reviews
34 Reviews
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34 Reviews of Lance Farley
September 18, 2022
Excellent customer service! Staff was extremely friendly, knowledgeable and helpful! Lance went above and beyond making sure we were satisfied. He made trading in our old vehicl Staff was extremely friendly, knowledgeable and helpful! Lance went above and beyond making sure we were satisfied. He made trading in our old vehicle a breeze and gave us a great price on our new telluride! Rich got us a great financing rate with minimal paperwork. Gerard took a great deal of time going over the vehicles features and walking us through all electronic features. He even took the time to sync our phones to the vehicle and made sure we knew how everything worked before leaving the lot. Kia’s customer service and warranty can’t be beat! Lance, Gerard and Rich made our purchase of our new telluride the best new car purchase we have ever had! More
by abesold
Other Employees Tagged: Gerard Rennie
Helpful 
February 21, 2022
Very nice, honest and great service! Everything was done super quick from start to finish with our new lease. Great warranties and customer service Everything was done super quick from start to finish with our new lease. Great warranties and customer service More
by Avie4545
Other Employees Tagged: Alex Fischler
June 20, 2021
This is the third vehicle we have purchased from Smithtown Kia. Our salesman Gerard's experience made my transition from old to new car a pleasure even when I had decided to expedite delivery. Gera Smithtown Kia. Our salesman Gerard's experience made my transition from old to new car a pleasure even when I had decided to expedite delivery. Gerard and the entire team got it done as requested! They are a great team and recommend a visit prior to any purchase. More
by Paulmusteric
Other Employees Tagged: Gerard Rennie , Jason Jautze
March 04, 2021
I cant say enough how happy I am with my car! Mike was absolutely incredible and patient with me. I wanted a very specific trim and color and even though the dealership didnt have it on location, they wer absolutely incredible and patient with me. I wanted a very specific trim and color and even though the dealership didnt have it on location, they were able to locate one for me and it get it to me way faster than we had anticipated. He made the entire process a breeze and I really didnt have to stress or worry about anything. It was simple, fast, and I got exactly what I wanted. Everyone at this dealership was friendly and nice. In the past I had used 2 other Kia dealers on Long Island, both which had left a bad taste in my mouth due to customer service, their lack of attention, and terrible communication. This was a breath of fresh air and I would 100% purchase from them again in the future More
by Deanna M
Other Employees Tagged: Mike Halliday
August 25, 2020
For a GM he is HORRIBLE, he won't return phone calls or emails to an UNHAPPY customer who was FRAUDULENTLY charged on their credit card! DO NOT GIVE THEM your credit card!!! I am fiiling FRAUD charges agai emails to an UNHAPPY customer who was FRAUDULENTLY charged on their credit card! DO NOT GIVE THEM your credit card!!! I am fiiling FRAUD charges against them!!! In CA and NY!!! More
by k9mozer2002
Other Employees Tagged: Ken and Todd from Parts Dept
July 15, 2020
Professional Service and looking forward to wonderful suppor Rick did a great job getting me into a 2020 Telluride. He knew the car, got me through the lease process and on the road quickly and with confidence Rick did a great job getting me into a 2020 Telluride. He knew the car, got me through the lease process and on the road quickly and with confidence that if I need him he'll be there to help me along with the rest of the KIA team (Lance/Mike)! More
by GM
Other Employees Tagged: Rick Groff , Mike Halliday
June 13, 2020
Thank you Smithtown Kia for your wonderful service on my brand new car I love it Parts Dept was awesome also and all that accessories Alex did a great job helping me out brand new car I love it Parts Dept was awesome also and all that accessories Alex did a great job helping me out More
by Connie horn
Other Employees Tagged: Alex Fischler, Mike Halliday, Kenneth Keisner
January 15, 2020
Excellence all around!!! Incredible customer service...answered all my questions and ultimately gave me the deal of a lifetime!!!!! Best car dealership I ever visited!!! service...answered all my questions and ultimately gave me the deal of a lifetime!!!!! Best car dealership I ever visited!!! More
by jaeminkimsr
Other Employees Tagged: Gerard Rennie, Frank Marinaro, Ray Nassar , Alex Fischler, Jonathan Gunther, Kyle Karlsen, Deanna Knipfing, Steven Pollina, Alan Rosenberg, Rick, Craig
November 30, 2019
professional and satisfying Dealership very pleasant and helpful. Not aggressive and informative in their approach. Gerard Rennie Did a fine job in obtaining the most car a Dealership very pleasant and helpful. Not aggressive and informative in their approach. Gerard Rennie Did a fine job in obtaining the most car at the best price for my needs. We discussed other cars for comparison and he pointed out all the pros and cons clearly. Handled all the paper work and explanation of the cars devices efficiently and made it right the first time Happy with the Kia and with Mr Rennie,s fine work confident he will help in the future if needed. The Kia has been very reliable to me. . More
by nexgem197
Other Employees Tagged: Gerard Rennie
November 13, 2019
Gerard was more than accommodating and helpful. He made the process of buying a car less daunting and more seamless. We will use his services again in the coming months. the process of buying a car less daunting and more seamless. We will use his services again in the coming months. More
by Jackie
Other Employees Tagged: Gerard Rennie
