Lance Smith
Lance Smith at Lithia Hyundai of Reno

Lance Smith

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
839 Reviews
4.6

839 Reviews

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839 Reviews of Lance Smith

October 12, 2025

Dealership Rating
Employee Rating

Lance is very friendly and professional. The dealership was as busy as I’ve ever seen it. Lance kept me informed. More

by BOW325
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

October 12, 2025

Dealership Rating
Employee Rating

They always treat us like royalty. We had our car serviced. They checked everything.we had just returned from Maine and some of the roads are in dire need of repair. They also got More

by Ramd436812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

October 05, 2025

Dealership Rating
Employee Rating

Lance always listens to my concerns. He asks about specific services I may need, that I don't think about. More

by saunders50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Lithia Hyundai of Reno responded

It's our pleasure to assist you and ensure all your concerns are addressed. Thanks for choosing Lance and our team at Lithia Hyundai of Reno!

October 03, 2025

Dealership Rating
Employee Rating

Very professional and did a very excellent job I would highly recommend and would definitely come again ! More

by jacklynnzalazarvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Lithia Hyundai of Reno responded

Thank you for the outstanding recommendation of Lithia Hyundai of Reno! We look forward to serving you again in the future. Safe travels!

October 03, 2025

Dealership Rating
Employee Rating

Its a good service sept. And Lance is awesome! He takes good care of us. More

by connollyforfishing
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

Oct 06, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Reno.

October 02, 2025

Dealership Rating
Employee Rating

I work at another dealership in town. I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lanc More

by Jacque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Lithia Hyundai of Reno responded

Hi Jacque, Thank you for the review. We are glad your time with us was a smooth experience. We hope to see you again here at Lithia Hyundai of Reno.

October 01, 2025

Dealership Rating
Employee Rating

Heather did a great job in the service department. She took care of me when I needed a basic service. Also one of the other writers helped me with some warranty work with a fuel actuator. He took care More

by aloukas91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather and Ryan

Oct 01, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

September 25, 2025

Dealership Rating
Employee Rating

Got me on time and to good service all well I like him no xxxxxxxxx good person More

by Dunisus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Lithia Hyundai of Reno responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Safe travels!

September 21, 2025

Dealership Rating
Employee Rating

Thanks Lance and your team for everything you do. Great service as always have a GREAT day!!! More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Lithia Hyundai of Reno responded

Thank you for the enthusiastic review! We’re thrilled to hear Lance and the team continue to deliver the great service you’ve come to expect. Your support means a lot; wishing you a GREAT day as well!

September 20, 2025

Dealership Rating
Employee Rating

Always provides great service in a friendly and timely matter wheath scheduled or in an emergency. More

by RUBICONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We're proud to consistently deliver friendly, timely service, whether it's a planned visit or an unexpected need. Your trust means a lot to us, and we’re always here to help keep you moving.

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