Lance Smith
Lance Smith at Lithia Hyundai of Reno

Lance Smith | Page 89

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
916 Reviews
4.6

916 Reviews

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916 Reviews of Lance Smith

February 10, 2017

Dealership Rating

new car buyer excelent car,i would have liked a different color but none avail.for the sonata se. at the time of purches cant remember the salesman mame but did an More

by jim52mnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lennox

December 23, 2016

Dealership Rating
Employee Rating

Outstanding I have dealt with this dealership a number of times and have always been happy with everyone I have dealt with. I cannot say enough about Lance Smi More

by greek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Montalvo, Pete Montalvo, Cody Panzer, David Wolpe

Dec 27, 2016

Lithia Hyundai of Reno responded

Greek, You have been a faithful customer for many years and we sincerely appreciate your continued business. Lance and the entire service team work extremely hard to keep our customers coming back and it’s a pleasure to hear we've been there for you over the years. It means a lot to me personally that you took time from your busy day to leave us this wonderful review, so thank you! Stay safe and thank you again for the kind words. Respectfully yours, Dylan Clunie General Manager 775.823.3334 DClunie@lithia.com

December 08, 2016

Dealership Rating

The Best in the West If you are planning on buying a Hyundai automobile (good choice), you cannot do any better than Reno Lithia Hyundai. All aspects of this dealership r More

by nunes.nunes87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JJ Collazo, Joe Collazo, David Wolpe, Ronny Knight

December 04, 2016

Dealership Rating

Great service and staff. Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs. More

by Don Mambourg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 24, 2016

Dealership Rating
Employee Rating

new purchase The only thing that could have been approved was the waiting time when the car was being washed. That was about a 45 minute wait. More

by pc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dvorak, Nawazz Khan, David Lennox

Nov 25, 2016

Lithia Hyundai of Reno responded

Dear PC, Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Your total satisfaction throughout the entire ownership period is very important to us, so we appreciate you taking time from your busy day to let us know how we are doing. Your words have been duly noted and we will make a concentrated effort to get your car washed in a timely manner next time. If there is anything more that we can do please come back and see us again. Take care! Best, Dylan Clunie General Manager Lithia Hyundai of Reno

November 04, 2016

Dealership Rating

The 2017 Santa few that had to be replaced After I was towed in theyour had a loaner ready that they reloaded for me. They were fabulous. Dylan made it all happen but his staff was always there More

by tjwarrenco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dvorak, David Lennox, Also sales person Bill was fab

October 06, 2016

Dealership Rating
Employee Rating

Excellent service Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements More

by Mile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2016

Dealership Rating
Employee Rating

car check up we always receive really great service every time we come in to get our car its check up. thank you for taking such good care of us More

by lovesharks2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 20, 2016

Dealership Rating
Employee Rating

New vehicle Would definitely talk to Cody Panzer when interested buying new car. He was great. Did everything I wanted in a new car. Thank you again I'm very sati More

by Serenity M Dallimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lennox, Cody Panzer

September 08, 2016

Dealership Rating

Service Lithia Hyundai has been Great to me for 15 Years! And with my new vehicle! I plan on 15 more years!! Very Pleased customer! Thank You ! More

by j_reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Collazo, Matt Franceschini, Rod Allen

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