49 Reviews
Write a ReviewDealership Experience
5 yrs, 11 mos
Industry Experience
10 yrs
Languages Spoken
English
49 Reviews of Lance Vierra
September 20, 2019
Vehicle purchase We highly recommend Jim Falk Hyundai! We went in to look at a vehicle and Andrew and Rey were awesome! They were respectful and professional the whole We highly recommend Jim Falk Hyundai! We went in to look at a vehicle and Andrew and Rey were awesome! They were respectful and professional the whole time. After 5 days of working with us we were able to close on a deal we loved. They worked with us, they were professional and went all the way to get us a price and payment we were looking for. More
Other Employees Tagged: Andrew & Rey
September 20, 2019
To lease a car. Had an awesome experience with the Sales & Leasing person, Theresa Kapaku-Marler. She was friendly, very knowledgeable, and went out of her way to he Had an awesome experience with the Sales & Leasing person, Theresa Kapaku-Marler. She was friendly, very knowledgeable, and went out of her way to help me, a first time leasse. I ended up leasing a Nissan Rogue Sport. Thank you! More
Other Employees Tagged: Theresa Kapaku - Marler, Justin Schmotter
September 04, 2019
Awesome experience Jim Falk Chevrolet employee are awesome. I highly recommend them to take care you and your family. They have friendly and great customer service on th Jim Falk Chevrolet employee are awesome. I highly recommend them to take care you and your family. They have friendly and great customer service on the island. More
Other Employees Tagged: Kyle Cambra, Lincoln Seto
September 03, 2019
Great care & attention! The team at Hyundai Maui went above and beyond to satisfy my wishes for monthly payment and terms. We didn't come to an agreement right away but after The team at Hyundai Maui went above and beyond to satisfy my wishes for monthly payment and terms. We didn't come to an agreement right away but after a few days of negotiations and great attention to my wishes we made it happen!! I'm so thankful and SO in love with my new Hyundai Palisade. Thank you very much to Rey, Joe, Maria, Jim and Lance! More
Other Employees Tagged: Joe Aguinaldo, Rey, Maria
September 02, 2019
Sean is great. Helpful even when busy! Sean is super friendly. He explains everything. He helps you no matter if he is extremely busy with customers, phone calls & paperwork. He always gree Sean is super friendly. He explains everything. He helps you no matter if he is extremely busy with customers, phone calls & paperwork. He always greets you with a smile. We brought our 2017 Sentra in & they needed to fix the passenger window & in doing so they scratched the window tint. He apologized for it & immediately set up a repair job at the shop's expense. He truly felt bad. We completely understand accidents happen of course. Would recommend this dealer to all our friends. Please give Sean kudos as he us a great asset to your company ! Mahalo. Art & Robin Vieira More
Other Employees Tagged: Sean in service department. 5 stars for him!
August 07, 2019
Amazing It was my dreams to have a truck w/lift/rims on it. And these employees gave me a chance to get into this sexy truck. It was my dreams to have a truck w/lift/rims on it. And these employees gave me a chance to get into this sexy truck. More
Other Employees Tagged: Joy Sumer, Joey
July 25, 2019
The local guys made it easy! The team at Jim Falk Motors made this unexpected car purchase seamless. Nothing like taking our current Silverado in for an oil change and walking out The team at Jim Falk Motors made this unexpected car purchase seamless. Nothing like taking our current Silverado in for an oil change and walking out with a new 2019 Silverado. They were very friendly, professional and easy to work with. They found us the perfect truck in their inventory that worked for our families needs. I will refer all of our friends and family to Jim Falk Motors for their next vehicle purchase. Thank you again to Kyle, Jorge and the entire Jim Falk Motors team for an amazing truck buying experience! More
Other Employees Tagged: Kyle Cambra, Jorge Garces
July 20, 2019
Great experience overall Chris was great, him and the finance staff worked hard to make this deal happen. I felt like I got a great vehicle at a great rate. Thanks Chris was great, him and the finance staff worked hard to make this deal happen. I felt like I got a great vehicle at a great rate. Thanks More
Other Employees Tagged: Chris Garces
June 20, 2019
They don’t seem to care about their customers I purchased a 2017 Chevrolet Colorado Z71 in June of 2017. Once the truck hit around 1,000 miles it’s been nothing but issues and the dealership write I purchased a 2017 Chevrolet Colorado Z71 in June of 2017. Once the truck hit around 1,000 miles it’s been nothing but issues and the dealership writes them off as normal instead of fixing the issue. My trucks brakes squeak when the brakes are applied and you go over a bump, they said this is normal. I just reached 52,000 miles and my catalytic converter had to be replaced 3 times, my converter had to be replaced, and a sensor had to be replaced. I’ve owned Fords and Dodges and never had an issue till I bought a Chevy. Chevy has lost me as a customer, which is sad because I’m looking to upgrade to a full size truck. I won’t purchase a vehicle from a dealership with Jim Falks name on it with how my experience has gone. More