Lance Willhite | Page 55

Subaru of Gwinnett - First Class! From my first correspondence with Alyssa, sales concierge, I found Subaru of Gwinnett focused on customer service. I met with Lance at the dealership From my first correspondence with Alyssa, sales concierge, I found Subaru of Gwinnett focused on customer service. I met with Lance at the dealership and found him to be incredibly patient, professional, and thorough in explaining the features of the Outback I was interested in purchasing. He answered all my many questions and kept me informed while I waited for the arrival of my new vehicle. When my Outback came in, he walked me through all the paperwork very efficiently, took me for a second drive to demonstrate certain features of my new vehicle, and went out of his way to make sure I felt comfortable with all the dials and buttons and advanced safety features of my newly purchased Subaru. Mike assisted with the tag and title process and the entire experience was the most pleasant car buying experience I have ever had. Everyone I dealt with at Subaru of Gwinnett was friendly, positive, professional, and seemed to enjoy their job and it was impressive that almost everyone in this Subaru dealership was a Subaru owner. This is an organization deserving of a five star rating! More

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Enjoying my new Outback First met Lance via the internet, with some online messaging back and forth. Arranged for my first visit to dealership - Lance had a Forrester and an First met Lance via the internet, with some online messaging back and forth. Arranged for my first visit to dealership - Lance had a Forrester and an Outback ready and waiting for comparison test drives. Decided I preferred the Outback, but did a little more looking at other brands before finally returning to the dealership. Lance had an Outback with roughly the equipment I would want ready and waiting for a final test. Ordered an Outback through Lance to get it just the way I wanted it. When I went to pick it up, Lance had it cleaned up, my requested dealer-installed options on it and parked right by the door. Lance helped me get a good trade-in allowance on my old car, too. In summary, Lance is one of those American businessmen who enjoy years of "being lucky" - through hard work, attention to detail and follow-through. More

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Lance is OneA Just purchased a 2015 Legacy from Lance. My wife and I are in our 60'sand probably a little older that the typical Subaru demographic. Wasn't a probl Just purchased a 2015 Legacy from Lance. My wife and I are in our 60'sand probably a little older that the typical Subaru demographic. Wasn't a problem. Lance was very helpful explaining all the gadgets we were not accustomed to. Great experience! More

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Lance made buying a car enjoyable. First of all, my husband looked at Consumer Reports for a several months. Subaru was rated overall best vehicle. We also had a list of things that we First of all, my husband looked at Consumer Reports for a several months. Subaru was rated overall best vehicle. We also had a list of things that we wanted and did not want on a vehicle. Both liked SUVs. When we walked in the Subaru dealership, we were greeted by a young lady and told that the next salesperson would talk to us. Lance Willhite came out it a few minutes. He listened as we described the vehicle that we had in mind. He complimented us on letting him know what we wanted. He was not pushy. We appreciated his time. He is a terrific salesman. We love our Subaru. Will recommend it highly. More

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First time car buying experience was a breeze! Lance was very very helpful when i came to the dealership to check out the inventory. I brought my father along with me to back me up just in case and Lance was very very helpful when i came to the dealership to check out the inventory. I brought my father along with me to back me up just in case and really didn't need him there at all. Lance was very informative and kept it as headache free as possible! More

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Lance Willhite Great energy, creative problem solver, not a hint of slick. Just a straightforward interaction at the highest professional level, which I define as a Great energy, creative problem solver, not a hint of slick. Just a straightforward interaction at the highest professional level, which I define as a strong knowledge base and the ability to share that knowledge clearly with a particular "audience" in a relaxed, personable, real exchange. Just as the right teacher makes all the difference, so does the right sales consultant--and that would be Lance. We were delighted. J. Martin More

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Lance and Subaru of Gwinnett are excellent We were switching from a Lexus to something else. Initially we were a little concerned that the dealership experience would be less than stellar than We were switching from a Lexus to something else. Initially we were a little concerned that the dealership experience would be less than stellar than what we were used to from lexus. Lance put paid to that fear. He helped my wife get very comfortable with the Outback. He understands the product extremely well and put Jan at ease very quickly. No pressure, put up with our multiple trips very well and even with me forgetting the title for the cat we were trading in didn't faze him at all. Would recommend Lance to anyone - and we rreally like the Outback as well !! More

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Great Car, Great Dealership, Great Salesman! I purchased the car from Nashville. Lance made the experience incredibly easy and enjoyable. He had me and my family (wife and 8 month old) in and out I purchased the car from Nashville. Lance made the experience incredibly easy and enjoyable. He had me and my family (wife and 8 month old) in and out in no time. He is knowledgeable, professional, and honest; not at all the stereotypical car salesman. I highly recommend him and the dealership. I also love my new Outback! More

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This was by far our best car buying experience! Lance was very helpful while we were looking for our next car. There was no pressure from him to purchase from Subaru of Gwinnett but he was there to Lance was very helpful while we were looking for our next car. There was no pressure from him to purchase from Subaru of Gwinnett but he was there to answer all of our questions. We are very happy with our new Outback! More

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15 minutes or less of your time. I contacted dealers for months and from all over the U.S. to get a competitive price and such for a 2015 WRX STI. Lance Willhite from Subaru of Gwinne I contacted dealers for months and from all over the U.S. to get a competitive price and such for a 2015 WRX STI. Lance Willhite from Subaru of Gwinnett was the one who took care of me. He gave me the deal I wanted in less than 15 minutes over the phone, and sent me the paperwork online for my convenience (since I'm stationed in Colorado). He ordered my 2015 WRX STI in the color I wanted with the options I wanted at one of the best prices I've seen for this car. He answered all of my questions along the way (10~12 week wait), and updated me whenever he had the information. He made my first car buying experience a pleasant one, and I will be doing all my family car purchases at this dealer. Lance did not try to overwhelm me with extra options or packages nor did he pressure me in any way. He's a great dude, go ask for him. More

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