Lance Willhite | Page 60

We are owners of a 2009 Forester purchased from SOG and we just bought a used 2011 Tribeca. As expected, we were treated with the utmost respect by all employees. Working with Lance was beyond wonderful. we just bought a used 2011 Tribeca. As expected, we were treated with the utmost respect by all employees. Working with Lance was beyond wonderful. Jill has taken care of us and our car since 2009 and one of the main reasons we returned to SOG. Now, we add Lance to our list of favorite car people! You can't go wrong shopping at SOG! More

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Lance was very helpful and friendly. Everyone that I came in contact with made me feel welcome and that they appreciated my business and I felt no pressure through the whole buying experience. Mihaela, came in contact with made me feel welcome and that they appreciated my business and I felt no pressure through the whole buying experience. Mihaela, who I learned has only been at this location a few days was very nice as well and worked with my salesperson Lance to get me a great rate and through the paperwork for buying my new Crossfire convertible in no time at all. It seemed as though the had been doing together for years based on how smoothly they worked togehter to take care of me during my purchase. The atmosphere was very comfortable in this small dealership, much more laid back and no where near the pressure you feel at some of the larger dealers in the area. None of the back and forth haggling and trips to talk to managers for secret conversation. They were up front about everything and took time to go over maintenance records and a CARFAX report for the car I was considering. I would definitely go back to them when it is time for my next automobile purchase. Overall, it was a great experience and I am enjoying my first few days with the top down thanks to the good people at Subaru of Gwinnett! More

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I would recommend this dealership to anyone looking for a new car. In dealing with other dealerships, even ones that give good service, I have always had to have my guard up against being charged too much. H new car. In dealing with other dealerships, even ones that give good service, I have always had to have my guard up against being charged too much. However, at Subaru of Gwinnett both Jennifer and Lance were on *my* team to help me into a new car. My husband and I had a relaxed buying experience...from getting a good amount for my trade to negotiating a reasonable price and finding good financing. More

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This was my first car buying experience and needless to say, I was nervous. I had been to many dealerships and driven countless cars trying to find the right one until I came here. Gary, Lance and John mad say, I was nervous. I had been to many dealerships and driven countless cars trying to find the right one until I came here. Gary, Lance and John made this process such a joy that I wished I had just come here in the first place. That would have made the whole process a lot more painless. Nothing but the highest of praised coming from the most cynical of people. When I am ready to buy another car, I will most assuredly come here first and save myself the hassle. More

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My experience with Subaru of Gwinnett was exceptional. Lance was incredibly helpful and made custom ordering my Forester XT Touring smooth and easy. Although there was a glitch in the ordering process wh Lance was incredibly helpful and made custom ordering my Forester XT Touring smooth and easy. Although there was a glitch in the ordering process when Subaru of America missed the promised delivery window by several weeks, Lance, Jennifer and SOG stepped up on my behalf to make everything right. The extra weeks of waiting were worth it - and I absolutely love my Forester! I would highly recommend buying your next vehicle from Subaru of Gwinnett! Thank you again Lance and Jennifer! More

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While it was the overall value of the 2012 Subaru Impreza hatchback that eventually won me over, Lance was definitely one of the best car salesmen that I have had the pleasure of dealing with. On my several hatchback that eventually won me over, Lance was definitely one of the best car salesmen that I have had the pleasure of dealing with. On my several visits to the Subaru of Gwinnett dealership that spanned over a year, he was always friendly and courteous and never pushy. His enthusiasm for the Subaru brand and some related Internet videos sold me on Subaru’s all wheel drive. So after test-driving the competitor’s models and saving up money for over a year, the timing was right when Lance followed up. Also thanks to Jim Heet for showing me the 2011 Impreza WRX. A great car value when it comes to performance, but not as practical from a fuel economy standpoint. But should Subaru ever marry the fuel economy of their 2012 Subaru Impreza with the performance of their BRZ or WRX, I'll be back. More

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The sales staff were courteous and knowledgable. They answered all of my questions honestly and directly. The price we agreed upon was fair and the product is great. Lance thoroughly explained the warr answered all of my questions honestly and directly. The price we agreed upon was fair and the product is great. Lance thoroughly explained the warranty, vehicle operations and safety procedures. An excellent car buying experience. This is the second Subaru we have purchased from this dealership. More

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Purchased an Outback Limited 3.6R on 6/23/2012. Lance Willhite and Jennifer Hamilton made the purchase experience more like a meeting of new friends rather than the traditional car dealer "boiler room" t Willhite and Jennifer Hamilton made the purchase experience more like a meeting of new friends rather than the traditional car dealer "boiler room" that makes potential car buyers dread the purchase experience. Our purchase replaced a 2006 Outback that was "rear-ended" by a large SUV. While the 2006 Outback was totaled, we were not scratched or hurt in any way. The results of the crash helped us settle on another Outback. Lance and Jennifer made an otherwise unexpected experience pleasant and rewarding for us. I have purchased 15 vehicles over the years from numerous dealers. I can state without reservation that Subaru of Gwinnett has the most customer-oriented sales and service staff of any dealer that I have encountered. While Subaru has a remarkable product, Lance, Jennifer, our service representative Jill Thurston, and the entire SOG crew are without equal anywhere! More

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My husband and I went to your dealership to purchase a new vehicle. We were met by Lance. Lance listened to our questions showed us the vehicle that we wanted. We went on a test drive and during that tim new vehicle. We were met by Lance. Lance listened to our questions showed us the vehicle that we wanted. We went on a test drive and during that time I never felt pressured to buy the vehicle or even to make a deal. Lance gave us room to talk and even waited for me to go back and look at a different model and different colors on the vehicle. What I liked best about Lance was his smile and the salesmanship not to pressure us. I would recommend not only your dealership but I would recommend Lance as the salesperson to ask for. Very satisfied customer Regina Rooks New Subaru Outback Owner More

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I had been researching new cars for months. Lance gave me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was neve me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was never over push and met my requests. Everyone else at the dealership was friendly and made the experience enjoyable. More

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