Lance Willhite | Page 61

This was my first car buying experience and needless to say, I was nervous. I had been to many dealerships and driven countless cars trying to find the right one until I came here. Gary, Lance and John mad say, I was nervous. I had been to many dealerships and driven countless cars trying to find the right one until I came here. Gary, Lance and John made this process such a joy that I wished I had just come here in the first place. That would have made the whole process a lot more painless. Nothing but the highest of praised coming from the most cynical of people. When I am ready to buy another car, I will most assuredly come here first and save myself the hassle. More

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My experience with Subaru of Gwinnett was exceptional. Lance was incredibly helpful and made custom ordering my Forester XT Touring smooth and easy. Although there was a glitch in the ordering process wh Lance was incredibly helpful and made custom ordering my Forester XT Touring smooth and easy. Although there was a glitch in the ordering process when Subaru of America missed the promised delivery window by several weeks, Lance, Jennifer and SOG stepped up on my behalf to make everything right. The extra weeks of waiting were worth it - and I absolutely love my Forester! I would highly recommend buying your next vehicle from Subaru of Gwinnett! Thank you again Lance and Jennifer! More

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While it was the overall value of the 2012 Subaru Impreza hatchback that eventually won me over, Lance was definitely one of the best car salesmen that I have had the pleasure of dealing with. On my several hatchback that eventually won me over, Lance was definitely one of the best car salesmen that I have had the pleasure of dealing with. On my several visits to the Subaru of Gwinnett dealership that spanned over a year, he was always friendly and courteous and never pushy. His enthusiasm for the Subaru brand and some related Internet videos sold me on Subaru’s all wheel drive. So after test-driving the competitor’s models and saving up money for over a year, the timing was right when Lance followed up. Also thanks to Jim Heet for showing me the 2011 Impreza WRX. A great car value when it comes to performance, but not as practical from a fuel economy standpoint. But should Subaru ever marry the fuel economy of their 2012 Subaru Impreza with the performance of their BRZ or WRX, I'll be back. More

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The sales staff were courteous and knowledgable. They answered all of my questions honestly and directly. The price we agreed upon was fair and the product is great. Lance thoroughly explained the warr answered all of my questions honestly and directly. The price we agreed upon was fair and the product is great. Lance thoroughly explained the warranty, vehicle operations and safety procedures. An excellent car buying experience. This is the second Subaru we have purchased from this dealership. More

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Purchased an Outback Limited 3.6R on 6/23/2012. Lance Willhite and Jennifer Hamilton made the purchase experience more like a meeting of new friends rather than the traditional car dealer "boiler room" t Willhite and Jennifer Hamilton made the purchase experience more like a meeting of new friends rather than the traditional car dealer "boiler room" that makes potential car buyers dread the purchase experience. Our purchase replaced a 2006 Outback that was "rear-ended" by a large SUV. While the 2006 Outback was totaled, we were not scratched or hurt in any way. The results of the crash helped us settle on another Outback. Lance and Jennifer made an otherwise unexpected experience pleasant and rewarding for us. I have purchased 15 vehicles over the years from numerous dealers. I can state without reservation that Subaru of Gwinnett has the most customer-oriented sales and service staff of any dealer that I have encountered. While Subaru has a remarkable product, Lance, Jennifer, our service representative Jill Thurston, and the entire SOG crew are without equal anywhere! More

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My husband and I went to your dealership to purchase a new vehicle. We were met by Lance. Lance listened to our questions showed us the vehicle that we wanted. We went on a test drive and during that tim new vehicle. We were met by Lance. Lance listened to our questions showed us the vehicle that we wanted. We went on a test drive and during that time I never felt pressured to buy the vehicle or even to make a deal. Lance gave us room to talk and even waited for me to go back and look at a different model and different colors on the vehicle. What I liked best about Lance was his smile and the salesmanship not to pressure us. I would recommend not only your dealership but I would recommend Lance as the salesperson to ask for. Very satisfied customer Regina Rooks New Subaru Outback Owner More

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I had been researching new cars for months. Lance gave me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was neve me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was never over push and met my requests. Everyone else at the dealership was friendly and made the experience enjoyable. More

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Lance was very helpful, kind, and went out of his way to help me. His customer service was above and beyond! My parents were with me while I was shopping for cars and even they will be back to buy a Subar help me. His customer service was above and beyond! My parents were with me while I was shopping for cars and even they will be back to buy a Subaru from Lance. He is a value to your company and a pleasure to work with! More

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Lance and his associates were prompt in responding to questions and giving accurate pricing over the internet. Purchase and financing completed in less than 2 hours. No pressure to purchase any options questions and giving accurate pricing over the internet. Purchase and financing completed in less than 2 hours. No pressure to purchase any options or service plans. Just overall excellent service! More

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Lance was a pleasure to work with. He was extremely helpful and patient during my car buying experience. I would highly recommend Lance to anyone that it is interested in buying a new car from Subaru. helpful and patient during my car buying experience. I would highly recommend Lance to anyone that it is interested in buying a new car from Subaru. Lance is truly an asset to your organization and made this purchase for me painless. More

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