Lance Willhite | Page 61

Purchased an Outback Limited 3.6R on 6/23/2012. Lance Willhite and Jennifer Hamilton made the purchase experience more like a meeting of new friends rather than the traditional car dealer "boiler room" t Willhite and Jennifer Hamilton made the purchase experience more like a meeting of new friends rather than the traditional car dealer "boiler room" that makes potential car buyers dread the purchase experience. Our purchase replaced a 2006 Outback that was "rear-ended" by a large SUV. While the 2006 Outback was totaled, we were not scratched or hurt in any way. The results of the crash helped us settle on another Outback. Lance and Jennifer made an otherwise unexpected experience pleasant and rewarding for us. I have purchased 15 vehicles over the years from numerous dealers. I can state without reservation that Subaru of Gwinnett has the most customer-oriented sales and service staff of any dealer that I have encountered. While Subaru has a remarkable product, Lance, Jennifer, our service representative Jill Thurston, and the entire SOG crew are without equal anywhere! More

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My husband and I went to your dealership to purchase a new vehicle. We were met by Lance. Lance listened to our questions showed us the vehicle that we wanted. We went on a test drive and during that tim new vehicle. We were met by Lance. Lance listened to our questions showed us the vehicle that we wanted. We went on a test drive and during that time I never felt pressured to buy the vehicle or even to make a deal. Lance gave us room to talk and even waited for me to go back and look at a different model and different colors on the vehicle. What I liked best about Lance was his smile and the salesmanship not to pressure us. I would recommend not only your dealership but I would recommend Lance as the salesperson to ask for. Very satisfied customer Regina Rooks New Subaru Outback Owner More

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I had been researching new cars for months. Lance gave me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was neve me all the information I needed and when I needed it. He stayed in touch and notified me of specials until the right timing came along. He was never over push and met my requests. Everyone else at the dealership was friendly and made the experience enjoyable. More

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Lance was very helpful, kind, and went out of his way to help me. His customer service was above and beyond! My parents were with me while I was shopping for cars and even they will be back to buy a Subar help me. His customer service was above and beyond! My parents were with me while I was shopping for cars and even they will be back to buy a Subaru from Lance. He is a value to your company and a pleasure to work with! More

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Lance and his associates were prompt in responding to questions and giving accurate pricing over the internet. Purchase and financing completed in less than 2 hours. No pressure to purchase any options questions and giving accurate pricing over the internet. Purchase and financing completed in less than 2 hours. No pressure to purchase any options or service plans. Just overall excellent service! More

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Lance was a pleasure to work with. He was extremely helpful and patient during my car buying experience. I would highly recommend Lance to anyone that it is interested in buying a new car from Subaru. helpful and patient during my car buying experience. I would highly recommend Lance to anyone that it is interested in buying a new car from Subaru. Lance is truly an asset to your organization and made this purchase for me painless. More

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My experience was nearly painless-- i had done my homework and was looking for a vehicle like me safe and dependable to drive into retirement... The ressponse from Lance Willhite to my email inquiry homework and was looking for a vehicle like me safe and dependable to drive into retirement... The ressponse from Lance Willhite to my email inquiry was prompt friendly and informative--i visited the the showroom at his request and we were able to make a satsifying trade of my used vehicle anlet me drive out in a new Forester. The people in the showroom were attentive and friendly at all times. The entire showroom experience from start to finish took less than 2 1/2 hours. I will be reccomending this dealership to all More

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This is my second Subaru and the experience of dealing with SOG was great. I especially liked working with Lance. He leveled with me all the time and fought to get me the best possible price both on my with SOG was great. I especially liked working with Lance. He leveled with me all the time and fought to get me the best possible price both on my new car and my trade in. If you are in the market for a new Subaru I would recommend working with Lance. Service department is also great and very responsive. More

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By the time I contacted Subaru of Gwinnett i was tired of dealing with sales people, and tired of looking for a 5-door Impreza with sunroof. When i talked to Lance I was very direct with what i was looking f dealing with sales people, and tired of looking for a 5-door Impreza with sunroof. When i talked to Lance I was very direct with what i was looking for. He put up with me being direct and called me back in 20 minutes with a match at another dealer out of state. Though i was very nervous to buy sight unseen he gave me info on the car that helped me feel comfortable with the purchase. He also went out of his way to make the deal happen and get me the car from Alabama within 2 days after purchase. More

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My husband and I went to Subaru to see if they had any used Forester's within our price range. Even though they did not have what we were looking for, a salesman, by the name of Lance, took time with us used Forester's within our price range. Even though they did not have what we were looking for, a salesman, by the name of Lance, took time with us to test drive a Forester so we could see how it handled. Well, we fell in love with it and came back the next day to buy a brand new one. I am sure that we were the last two people on earth that Lance thought would buy a new car, but his knowledge of the vehicle blew us away. He literally sold this car to us with no pressure to buy. Fantastic experience. (Be sure to ask for Lance when you visit the dealership to buy your new Subaru.) We were extremely impressed by the way the dealership as a whole treated us as customers. They did not block the door while trying to talk us into buying a car as other dealerships have done. They were all friendly and helpful. We love our new Subaru and if and when we buy another vehicle, this dealership is the first place we will shop. More

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