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Fair Oaks Ford
Naperville, IL
3,229 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 05, 2025
Dean was excellent and gave top notch customer service!
His attention to detail was helpful in making this a timely purchase!
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by Kimberlyrine
Employees Worked With
December 03, 2025
Rude and ridiculous.
They call me up about a month after I had initially inquired about a 2025 Bronco. Salesperson says they have end of the year deals going on. I ask wh
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by F150owner
Employees Worked With
Sales manager at the Naperville location. I don’t recall the name. Zero stars.
December 03, 2025
Experience was easy; I knew what I wanted.
One issue was that delivery was going to be late in day. We had a long travel day so I tried to push to next morning. Salesperson was so insistent on
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by mons256
Employees Worked With
Alyssa
Dealership Inventory (494 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Home Delivery
- Home Test Drives
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
