Larry Surman | Page 3

So far I am delighted with everyone I have encountered at Naples Acura. Absolutely a painless transaction! Naples Acura. Absolutely a painless transaction! More

Helpful 8

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Came to Naples Acura after another local dealer did not have what I was looking for. After speaking with Francesca over the phone I made the hour drive. I could not have asked for a better experience - Fra have what I was looking for. After speaking with Francesca over the phone I made the hour drive. I could not have asked for a better experience - Francesca talked through the choices to ensure I get what I wanted and I ended up buying vehicle better suited to my needs than what I had come to test drive. Clean showroom, friendly staff, A+ operation. More

Helpful 10

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Francine is extremely knowledgeable about the cars she sells. She is a good listener and is careful to answer your questions. I am happy with my new Acura MDX. Since I spend so much time in my vehicle it sells. She is a good listener and is careful to answer your questions. I am happy with my new Acura MDX. Since I spend so much time in my vehicle it is important to me to have such a nice one. More

Helpful 4

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I've bought a lot of cars throughout my life and Omar gave me the best experience I've ever had. He got my wife and my uncle Larry in an Acura too. I got such a good deal I'm scared to go back to the dea gave me the best experience I've ever had. He got my wife and my uncle Larry in an Acura too. I got such a good deal I'm scared to go back to the dealer because I feel like stole it! More

Helpful 6

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Great to deal with Norm and Acura of Naples. This the second RDX we have leased from them. That should tell you something. When we arrived at the dealership, the car I requested was in front of the build second RDX we have leased from them. That should tell you something. When we arrived at the dealership, the car I requested was in front of the building and Norm was well prepared to help us anyway he could. More

Helpful 2

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Friendly, knowledgeable, and patient - all attributes that describe Francesca during my recent experience in leasing a 2022 MDX at Naples Acura. She and Scott Foster, along with Marianne Sullivan, made w that describe Francesca during my recent experience in leasing a 2022 MDX at Naples Acura. She and Scott Foster, along with Marianne Sullivan, made what at times can be a frustrating and difficult experience a pleasant and most satisfying one. Francesca patiently answered all my questions and, with Scott's help, closed the deal. I highly recommend her. The dealership, especially since the ownership/management change, is first rate for service as well. I have been a customer since 2008 and keep going back. More

Helpful 2

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It is always a pleasure to work with Francesca. She is kind and very patient throughout the process of buying a new vehicle. I recommend Francesca bery highly kind and very patient throughout the process of buying a new vehicle. I recommend Francesca bery highly More

Helpful 2

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We had the smoothest and quickest trade-in with Norm, and it made all the difference. This is our second trade-in with Norm and he’s always so helpful. He keeps in touch after sales, too, and is available fo it made all the difference. This is our second trade-in with Norm and he’s always so helpful. He keeps in touch after sales, too, and is available for any of the smallest questions we have had. Thank you Norm for excellent and expedient service!! More

Helpful 2

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A terrific leasing experience with Naples Acura. Having A terrific leasing experience with Naples Acura. Having previously leased Acuras in NJ for years, I found their entire leasing process far superior. A terrific leasing experience with Naples Acura. Having previously leased Acuras in NJ for years, I found their entire leasing process far superior. Norm Johnston, my Acura salesperson, was a thorough professional along with Joe Eisenberg (Sales Manager) and Marianne Sullivan (Finance Manager). Requisite negotiation and the price was right. My new Acura MDX was delivered perfectly with full instructional support. A very comfortable, upscale and covid-safe dealership (very good coffee). More

Helpful 3

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Norman was great! His professionalism and general knowledge of Acura is above and beyond. I have done business with Naples Acura before and the entire staff including Scott, Marianne and Larry are a knowledge of Acura is above and beyond. I have done business with Naples Acura before and the entire staff including Scott, Marianne and Larry are always so easy to do business with. I am a loyal Acura owner and will continue to do business with Acura. More

Helpful 1

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