Larry Surman
Larry Surman at Naples Acura

Larry Surman | Page 3

Service Advisor

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
49 Reviews

Languages Spoken

English English

5.0

49 Reviews

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49 Reviews of Larry Surman

January 11, 2023

Dealership Rating
Employee Rating

Naples Acura is the real deal. You will leave feeling like you are dealing with a friend. From the fantastic Francesca Fortin in sales to the outstanding finance manager Marianne More

by Marilyn.chiafullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francesca Fortin, Marianne Sullivan

Jan 11, 2023

Naples Acura responded

Thank You Marilyn for your feedback and for your purchase. We agree with you that Francesca and Marianne are amazing. They are very customer focused and know how to treat their customers. We are very fortunate to have both of them on our team. We are also very happy to hear that you met Larry for any service needs you may have in the future. Enjoy your new Acura!

November 07, 2022

Dealership Rating
Employee Rating

Francesca was an amazing professional to work with as were the entire staff at Naples Acura. They helped us get the exact car, color and options we wanted and at a fair price. We're so happy that we'll More

by GTO90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Kenny Mondzeleuski, Gabriel Barry, Leo Medina , Francesca Fortin, Scott Foster

Nov 08, 2022

Naples Acura responded

Thank you for your review and for your purchase!. Francesca is a true professional and we are very happy that she is part of the Naples Acura team. She knows how to deliver both the car and the experience to her customers. Enjoy your new wheels!

October 16, 2022

Dealership Rating
Employee Rating

This is the fifth car we have bought or leased from Naples Acura and the fourth from Sparky. We are very comfortable with Sparky and believe the level of service we receive from him is second to none. More

by Scottygottko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Michael Meador , Marianne Sullivan

Oct 17, 2022

Naples Acura responded

Thank you for your loyalty to Naples Acura and for your review! We are very proud of our team at Naples Acura and certainly Sparky is an intricate part of that team. Enjoy your new ride!

September 19, 2022

Dealership Rating
Employee Rating

Marvin made my auto purchase at Naples Acura as smooth and easy as possible. Friendly & professional, Not pushy at all. He went above and beyond not just at the time of sale but also after the sale. Scott More

by jrzoomzoom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Guerrier , Scott Foster

Sep 20, 2022

Naples Acura responded

Thank you for your review and the 5 stars! We are very proud of our team at Naples Acura and happy that Marvin, Scott and Larry are part of our team. Enjoy your new wheels, and thanks again for purchasing from Naples Acura!

July 01, 2022

Dealership Rating
Employee Rating

Our sales[erson, Michael Meador, was exceptional. The best auto salesperson my wife and I have had the pleasure to work with. He was extremely hel[ful, knowledgeable and professional. The other perso More

by ahdegnan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Meador , Joe Eisenberg, Marianne Sullivan

Jul 01, 2022

Naples Acura responded

Thank you for being a repeat Acura customer and for the great review! We hope you have many years of enjoyment in your new wheels!

June 28, 2022

Dealership Rating
Employee Rating

The team at Naples Acura are outstanding ,threw the entire process. Just purchased my second vehicle. More

by swflalexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Guerrier, Armando Ramirez , Scott Foster

Jun 28, 2022

Naples Acura responded

Thank you for the 5 stars! We greatly appreciate your business . Enjoy your new vehicle!

May 09, 2022

Dealership Rating
Employee Rating

Service is fantastic, anytime you need them. Larry Surman is simply the best there is More

by Dave J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Naples Acura responded

Thank you Dave! Glad you had such a great time.

Jun 10, 2022

Naples Acura responded

Awesome to hear Dave, come and see us again!

March 16, 2022

Dealership Rating
Employee Rating

We purchased a car from Naples Acura from Matthew Corio because he went out of his way to help with our 2016 Acura one night after hours. One of my favorite things to do when purchasing a new car is to lea More

by Lora Merrill
Recommend Dealer
Yes

Other Employees Tagged: Matthew Corio

Mar 18, 2022

Naples Acura responded

Dear Lora, We are excited that Matt and Larry are meeting your needs and expectations. Enjoy your new Acura and thank you for your business. Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 06, 2022

Dealership Rating
Employee Rating

Matthew Corio was excellent to work with and helped me find vehicles for myself and my two children. I bought 3 cars from Naples Acura in last year because I was treated so fairly and had a great experien More

by michael.giusto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Matthew Corio, Marianne Sullivan

Feb 07, 2022

Naples Acura responded

Michael: First of all, thank you so much for your loyalty. We love our returning customers, and we're so happy you keep choosing us for your cars. It was great of you to call out the efforts of our team members. We appreciate you. Enjoy the car!!! Best Regards, Naples Acura "Delivering the Car and the Experience!"

December 30, 2021

Dealership Rating
Employee Rating

So far I am delighted with everyone I have encountered at Naples Acura. Absolutely a painless transaction! More

by Mike.donnelly99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Jan 06, 2022

Naples Acura responded

Mike: Thanks so much for allowing us to earn your business. We're so happy you had a great experience and it will be our pleasure to earn your loyalty going forward. Best Regards, Naples Acura "Delivering the Car and the Experience!"

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