Larry Surman
Larry Surman at Naples Acura

Larry Surman | Page 4

Service Advisor

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

Contact Me
5.0
51 Reviews

Languages Spoken

English English

5.0

51 Reviews

Write a Review

51 Reviews of Larry Surman

February 06, 2022

Dealership Rating
Employee Rating

Matthew Corio was excellent to work with and helped me find vehicles for myself and my two children. I bought 3 cars from Naples Acura in last year because I was treated so fairly and had a great experien More

by michael.giusto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Matthew Corio, Marianne Sullivan

Feb 07, 2022

Naples Acura responded

Michael: First of all, thank you so much for your loyalty. We love our returning customers, and we're so happy you keep choosing us for your cars. It was great of you to call out the efforts of our team members. We appreciate you. Enjoy the car!!! Best Regards, Naples Acura "Delivering the Car and the Experience!"

December 30, 2021

Dealership Rating
Employee Rating

So far I am delighted with everyone I have encountered at Naples Acura. Absolutely a painless transaction! More

by Mike.donnelly99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Jan 06, 2022

Naples Acura responded

Mike: Thanks so much for allowing us to earn your business. We're so happy you had a great experience and it will be our pleasure to earn your loyalty going forward. Best Regards, Naples Acura "Delivering the Car and the Experience!"

November 28, 2021

Dealership Rating
Employee Rating

Came to Naples Acura after another local dealer did not have what I was looking for. After speaking with Francesca over the phone I made the hour drive. I could not have asked for a better experience - Fra More

by Ryan W
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Francesca Fortin, Marianne Sullivan

Nov 29, 2021

Naples Acura responded

Ryan: Thank you for taking a moment to share such kind words about Francesca and the entire team. We appreciate you! It sounds like you enjoyed the experience, and we're so excited to have you as part of our family. Enjoy your new car, and please come see us again soon. Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 18, 2021

Dealership Rating
Employee Rating

Francine is extremely knowledgeable about the cars she sells. She is a good listener and is careful to answer your questions. I am happy with my new Acura MDX. Since I spend so much time in my vehicle it More

by Crackerboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Francesca Fortin, Paul Parenteau

Sep 21, 2021

Naples Acura responded

We certainly appreciate you taking a moment to call out the efforts of Francine. It was our absolute pleasure to earn your trust and business. We'd like to once again congratulate you on that beautiful MDX. Hopefully it brings you years of happiness. From all of us here at Naples Acura -- thank you so much for joining our family. Best Regards, Naples Acura "Delivering the Car and the Experience!"

Sep 21, 2021

Crackerboy responded

This MDX Is my 4th vehicle purchase from Naples Acura. I am comfortable in dealing with this dealership and very satisfied with the Acura brand. Perry James

July 29, 2021

Dealership Rating
Employee Rating

I've bought a lot of cars throughout my life and Omar gave me the best experience I've ever had. He got my wife and my uncle Larry in an Acura too. I got such a good deal I'm scared to go back to the dea More

by Crouton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Marvin Guerrier, Omar Gonzalez JR , Matthew Corio, Joe Eisenberg, Danielle Fontella, Francesca Fortin, Scott Foster, Marianne Sullivan

Aug 02, 2021

Naples Acura responded

That is fantastic to hear. Thank you for calling out the efforts of Omar and our staff. We really appreciate your business and trust. Nothing better than getting a car you love at a price you think is great. Enjoy it! Best Regards, Naples Acura "Delivering the Car and the Experience!"

May 13, 2021

Dealership Rating
Employee Rating

Great to deal with Norm and Acura of Naples. This the second RDX we have leased from them. That should tell you something. When we arrived at the dealership, the car I requested was in front of the build More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Norman Johnston , Marianne Sullivan

May 24, 2021

Naples Acura responded

Jim: We really appreciate your business! Thank you so much for the loyalty over the years. We're very happy to hear what a great experience Norm was able to offer you. Hopefully we can earn your business for many years to come. Best Regards, Naples Acura "Delivering the Car and the Experience!"

May 04, 2021

Dealership Rating
Employee Rating

Friendly, knowledgeable, and patient - all attributes that describe Francesca during my recent experience in leasing a 2022 MDX at Naples Acura. She and Scott Foster, along with Marianne Sullivan, made w More

by Bill Humenuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Fontella, Francesca Fortin, Scott Foster, Paul Parenteau, Marianne Sullivan

May 10, 2021

Naples Acura responded

Bill: Thank you so much for being a local Naples Acura customer all of these years. We really appreciate your business and are honored you took a moment to share about your experience. Our team is focused on providing the very best Acura experience in Florida, and it certainly sounds like we accomplished that goal for you. Enjoy your new MDX! It's a stunner. Best Regards, Naples Acura "Delivering the Car and the Experience!"

December 24, 2020

Dealership Rating
Employee Rating

It is always a pleasure to work with Francesca. She is kind and very patient throughout the process of buying a new vehicle. I recommend Francesca bery highly More

by Jfm085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Kenny Mondzeleuski, Leo Medina , Joe Eisenberg, Danielle Fontella, Francesca Fortin, Scott Foster, Paul Parenteau, Marianne Sullivan

Jan 20, 2021

Naples Acura responded

Jfm085, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new Acura! We're glad you enjoyed working with Fran on your purchase! We really appreciate the great feedback, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, Naples Acura "Delivering the Car and the Experience!"

December 22, 2020

Dealership Rating
Employee Rating

We had the smoothest and quickest trade-in with Norm, and it made all the difference. This is our second trade-in with Norm and he’s always so helpful. He keeps in touch after sales, too, and is available fo More

by Ashlerina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston , Ashley Daly, Danielle Fontella, Marianne Sullivan, Chris

Jan 20, 2021

Naples Acura responded

Ashlerina, Thank you for taking the time to share your experience with us and allowing us to earn your business again! You can always count on Norm to go above and beyond for you! Best Regards, Naples Acura "Delivering the Car and the Experience!"

December 08, 2020

Dealership Rating
Employee Rating

A terrific leasing experience with Naples Acura. Having A terrific leasing experience with Naples Acura. Having previously leased Acuras in NJ for years, I found their entire leasing process far superior. More

by hweikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston , Joe Eisenberg, Danielle Fontella, Marianne Sullivan

Dec 21, 2020

Naples Acura responded

Hweikes, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new MDX! It is wonderful to hear that our team rose up to meet your rightfully high expectations and made a terrific first impression. Welcome to our Naples Acura family - we look forward to seeing you again. Best Regards, Naples Acura "Delivering the Car and the Experience!"

...
4

Dealership Inventory (262 Vehicles)

used 2024 Acura RDX car, priced at $41,801
2024 Acura RDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2023 Acura TLX car, priced at $31,811
2023 Acura TLX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura Integra car, priced at $35,295
2026 Acura Integra
new
Majestic Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura RDX car, priced at $49,750
2026 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $77,900
2026 Acura MDX
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $54,900
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive