Larry Thompson
Larry Thompson at Bob Rohrman Toyota

Larry Thompson | Page 7

Service Advisor

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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107 Reviews
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107 Reviews

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107 Reviews of Larry Thompson

July 20, 2022

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Employee Rating

I’ve always been impressed by how courteous everyone the service part are when I take my car there, and I trust them to take care of all my needs, More

by CANELSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Sonya Johnson, Eli Qaahr, Mason Schutz

Jul 20, 2022

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 16, 2022

Dealership Rating
Employee Rating

Mariah was great! She is so pleasant when walking into the service department, to the phone call saying my car was done, to signing off on the papers saying the appt w More

by Tjcjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Miller , Mason Schutz, Mariah

Jul 18, 2022

Bob Rohrman Toyota responded

Here at Bob Rohrman Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 15, 2022

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Employee Rating

Service staff was friendly and helpful. They notified me of warranty service requiring repair and quickly scheduled. Will use BOb Rohrman Toyota for all my future service needs. More

by craig.kelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonya Johnson, Mason Schutz

Jul 16, 2022

Bob Rohrman Toyota responded

Craig, It's great to hear that our service was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Toyota!

July 15, 2022

Dealership Rating
Employee Rating

Greet environment. Friendly staff. Kept me informed. Cost was reasonable. Clean dealership. Solid customer service. Provided coffe and refreshments. Quiet working ar More

by JHOWARTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Mason Schutz

Jul 16, 2022

Bob Rohrman Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

July 09, 2022

Dealership Rating
Employee Rating

My car smoking and jumping sign on dash read check dealer so I called made an appointment they failed to tell me it would be $70 til after the fact and they said it was ok and the message would go away but i More

by natalie_renae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ben Streitmatter , Mason Schutz

Jul 14, 2022

Bob Rohrman Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Natalie, we'd love to address your concerns in detail.

July 09, 2022

Dealership Rating
Employee Rating

We have always had good care here and no problems and we have 3 Toyota vehicles that we take there for service. More

by WebsterDL03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Mason Schutz

Jul 11, 2022

Bob Rohrman Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Toyota, we look forward to having you as one of our valued customers for many more years to come!

July 08, 2022

Dealership Rating
Employee Rating

Professional and always smiling staff. Always willing to go the extra mile and Marcus, the manager is always helpful. More

by Mustangfb67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Mason Schutz, Marcus Zinner

Jul 11, 2022

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2022

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Employee Rating

Check-in was quick and easy. Loaner vehicle was ready to go and a nice vehicle. Service was performed in a timely manner. More

by CEBROSE42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 29, 2022

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2022

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Employee Rating

Service and sales people here at Rohrman are like my old small town caring mechanics. They keep my best interests in mind and are always willing to help in the best way possible. More

by Bradford,Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylee Thompson, Ben Streitmatter , Mason Schutz, Zaria VanGoethem

Jun 27, 2022

Bradford,Susan responded

Service and sales people here at Rohrman Toyota are like my old small town mechanics. They keep my best interests in mind and are always willing to help in the best way possible.

June 25, 2022

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Employee Rating

I've always enjoyed bringing my car to you guys. Most of the people know I work 3rd shift and they manage to get my services done quick. More

by BALLEN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Streitmatter , Mason Schutz

Jun 27, 2022

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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