"Great Purchase Experience"
Lati Bouraima and everyone we dealt with at Austin Subaru was so helpful in making this an excellent purchase experience. We test drove the Forester and the Crosstrek and Lati did a very good job pointing out the features of both cars. We decided on the Forester for the additional cargo space and all the visibility in the interior. We had a limited amount for my husband to be at the dealership on the day of the purchase due to his work schedule. Lati coordinated everything ahead of our arrival, paperwork done over the phone and on-line credit application, so that we were able to complete the purchase very quickly when we arrived at the dealership. Lati did a good job showing me my new Forester and scheduling appointments for my Subaru training class and my first oil change.
"High Speed Low Drag Experience"
This was my first time dealing with Austin Subaru and it was nothing short of exceptional. Being in the business myself I uncontrollably had certain expectations and to my surprise everything went as smooth as humanly possible. I’ll definitley be back again next time for a new Subaru WRX!
"Great Customer Service"
Our Sales Representative, Lati, was very helpful and informative. I did not at any point feel like he was telling me what I wanted to hear just to make the sale. He was knowledgeable about the vehicles and answered any questions we had with ease. It was a very busy day when we purchased our vehicle, but Lati did everything he could to make it a smooth process. Yelena gave us information on vehicle add-ons and she was great. Laura on the financial side of things was also very thorough, helpful and kind. Morgan was excellent at explaining all of the vehicles' features during my appointment. Overall a great experience! Oh and the complementary drinks/snacks from the barista was a bonus!
"1st Subaru purchase & Fantastic experience"
- C. Stephens
The commercials have always tugged at my wife's heart! Last weekend, we took a look at a couple of cars and just wanted to test drive them around......5 hours later we walked out with our 1st ever Subaru Crosstrek. The Staff was simple awesome & friendly. We were never harassed or pressured. Can't wait for when it's time for service as the wait area is very roomy and comfortable for one to work & have a hot or cold beverage.
I came in with a particular style,color,budget and walked out happy. My trade in was also acceptable. Thanks for the service. Loving my new Outback.
"Pleasant purchasing experience"
We went in knowing exactly which Subaru we were interested in purchasing. We had done a fair bit of research on pricing and options over the previous months and we are multiple time Subaru owners as well, so we have some brand knowledge.
While purchasing a car is not a quick process anywhere, it was pleasant and enjoyable working through it with the team at Austin Subaru. No high pressure sales at any point in the process and definitely felt we could get answers to any questions we thought of while there.
"Michigan residents buy a new car in Texas"
Very important to this dealership that we left happy with our decision. We anticipate a great training session on the new features of our new car. Very helpful to us in buying a car in Texas since we are residents in Michigan. Plus the coffee bar is superb.
"Great customer service at Austin Subaru"
- Nicholas Jones
I went in to purchase a new Subaru Crosstrek. The sales associate I was assigned made it as easy as possible and was comprehensive when helping me make a choice.
"The best experience"
From the moment I walked in, Lati was great. He was cordial, friendly, and attentive.
Throughout the process, he made sure I was comfortable and knew everything that was happening "behind the scenes,"
I'd recommend both Austin Subaru and Lati to anyone looking for a new ride.
I was dreading coming to the dealership but Subaru Austin was friendly, efficient, and fair pricing. No complaints. I was out of there in time for lunch.