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Latoya Thompson

Overview Reviews (1090)

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Latoya Thompson

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Latoya Thompson | Page 3

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.5

1,090 Reviews

Overview Reviews (1090)

4.5

1,090 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1090 Reviews of Latoya Thompson

January 19, 2024

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Every thing is a good day for a car company my experience was excellent good was excellent good More

by ARINCN33

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jerzy Czaczkowski, Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Katie Lovos, Diana Matehuala , Manuel Herrera

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Feb 17, 2024 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! 🙏🙏🙏 All the best, Marcie

January 18, 2024

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Latoya thompson is very nice and very heipful. she always communicate with custimer.thanks her she always communicate with custimer.thanks her More

by Satyendra mazumdar

Verified Customer

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Recommend Dealer

Yes

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Jan 19, 2024 -

Bronx Honda responded

Thank you very much, we appreciate you! --Marcie

January 17, 2024

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I was told to have veh towed to dealership and that they have the key fobs avail. After paying for tow truck, I waited 5 days for dealer to order a fob. I was told they don't know when it will come in and I have the key fobs avail. After paying for tow truck, I waited 5 days for dealer to order a fob. I was told they don't know when it will come in and I ordered one online and received next day. Dealership called and said car was finished and charged me 350. I had paid 65 for the fob I had ordered. More

by Lorenzo

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Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala , Manuel Herrera

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Feb 17, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com. A Honda-certified fob is much safer for you to use. Unfortunately, parts are sometimes on backorder. I hope to hear from you. --Marcie

January 06, 2024

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Latoya is a star A++ service. I walk in with no appointment but Latoya was able to squeeze me in and had my car back in under 2hrs I walk in with no appointment but Latoya was able to squeeze me in and had my car back in under 2hrs More

by eastgate222

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jan 13, 2024 -

Bronx Honda responded

Thank you very much for the great feedback, we appreciate you! --Marcie

January 05, 2024

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Service as always was great but 3 1/2 hrs for a NYS inspection? Really? inspection? Really? More

by relson0

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado

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Jan 05, 2024 -

Bronx Honda responded

Hi, I truky appreciate the five stars, but I am upset to hear about the unreasonable wait. Please email me at marcie@bronxhonda.com so I can look into what happened. Thank you for the feedback --Marcie

December 22, 2023

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The worst service I got different Eva from this Place. Customer service list very badly and help with servicing your vehicle. What's very bad we'll be taking my vehicle somewhere else and how long. Customer service list very badly and help with servicing your vehicle. What's very bad we'll be taking my vehicle somewhere else and how long. More

by DOUGH_BOY147

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Dec 22, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can look into what happened. The service advisor you tagged has not been at work for several weeks. Thank you, Marcie

December 08, 2023

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the best word team of workers and the best service ever thank you for the service thank you for the service More

by andresglzpr

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Katie Lovos, Diana Matehuala , Manuel Herrera

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Dec 08, 2023 -

Bronx Honda responded

Thank you very much, we appreciate you! On behalf of all of us here at Bronx Honda, have a joyful and peaceful holiday season! --Marcie

December 01, 2023

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Quick and courteous The experience was pleasurable. The service was quick and courteous. The waiting area clean, coffee available. The service was quick and courteous. The waiting area clean, coffee available. More

by Jcoloncoffil

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson

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Dec 03, 2023 -

Bronx Honda responded

Thank you so much for the great feedback, we are grateful to you! 🙏🙏🙏 All the best, Marcie

November 30, 2023

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xxxxxxxxx. Honda service on Zerega Avenue in the Bronx the most b******* is work I've ever seen done on a Honda car Honda service on Zerega Avenue in the Bronx the most b******* is work I've ever seen done on a Honda car More

by Cr.mom321

Verified Customer

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Recommend Dealer

Other Employees Tagged: Victor Mercado, Katie Lovos, Diana Matehuala , Manuel Herrera

Helpful 0

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Dec 03, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can better understand your experience and look into what happened. Thank you. --Marcie

November 20, 2023

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They sold me a car with issues to me this is not a reliable place to buy a car I wouldn't refer anyone to that dealership they don't even have loner cars reliable place to buy a car I wouldn't refer anyone to that dealership they don't even have loner cars More

by Taneishasumlin

Verified Customer

Recommend Dealer

Other Employees Tagged: Latoya Thompson

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Nov 20, 2023 -

Bronx Honda responded

Please email ne at marcie@bronxhonda.com so I can look into what happened. --Marcie

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