Launi Kopa | Page 18

Never resolved the issues my vehicle had either of the two times it was there! Yet I was charged a diagnostic fee both times and I had to wait over 2 months in total while still having to pay my car note two times it was there! Yet I was charged a diagnostic fee both times and I had to wait over 2 months in total while still having to pay my car note plus insurance on a vehicle not being used because it was sitting on yr parking lot. In total responsibility and customer service is I believe a choice to which average people lose time and importance over those valued more monetarily important... More

by t.amp6174 Verified Customer Verified Customer

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Call was taken on time service was great as always great dealership service department is very accommodating dealership service department is very accommodating More

by FISHGOLF Verified Customer Verified Customer

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I was quoted a price over the phone on engine replacement on a2011 Elantra 80k on the engine for $4500 installed I agreed ..I pay for the job on the receipt it 124k on engine they said that 80k was never sai on a2011 Elantra 80k on the engine for $4500 installed I agreed ..I pay for the job on the receipt it 124k on engine they said that 80k was never said I was ent happy I needed the car so I took it . Did not even make it home.A Wire had come off the starter and the car would not start .I had the car 10 minutes breakdown.It was towed back to Hyundai I was told it was my problem and they wanted over $300 to fix a wire that was fine before.They knew the wire was broken did not tell me and let me take the car WHO DOES THAT.they should be fired.The car is at my house still not running $4500 later.I am going to the better business Bureau and the local magistrate.What a ripoff.Never again Dickson city Hyundai is the worst !!!!!!!!!! More

by cableguy43 Verified Customer Verified Customer

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Good service. Hector did a Good job installing my remote car starter The staff was very nice and professional Hector did a Good job installing my remote car starter The staff was very nice and professional More

by richzone63 Verified Customer Verified Customer

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Great service on my car . Nice man I got a ride to the mall . Service desk girls we excellent too Nice man I got a ride to the mall . Service desk girls we excellent too More

by nascarbob1968 Verified Customer Verified Customer

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Such pleasant and friendly people, who were very accommodating to my schedule and provided a quick and amazing service! accommodating to my schedule and provided a quick and amazing service! More

by anaiyah.smith31 Verified Customer Verified Customer

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Good customer service, mechanics & fixed needed repairs in a timely manner. Only issue is trying to get an appointment to get your car serviced. Otherwise excellent service. in a timely manner. Only issue is trying to get an appointment to get your car serviced. Otherwise excellent service. More

by linda.baldauff Verified Customer Verified Customer

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Very prompt, didn't wait long, fast quality service, will recommend to others, waiting area very comfortable. recommend to others, waiting area very comfortable. More

by keiner.bernice Verified Customer Verified Customer

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If I could give less than 1 star, I would. Terrible service. The absolute worst and I've been telling everyone I know. Shameful and sending this survey to me after my experience is laughable. Terrible service. The absolute worst and I've been telling everyone I know. Shameful and sending this survey to me after my experience is laughable. More

by Bethberardi14 Verified Customer Verified Customer

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been my only dealership for the past 12 years. ..very friendly and always treated very well by all your employees...especially Launi and Brandon...sorry to see him leaving your place ..very friendly and always treated very well by all your employees...especially Launi and Brandon...sorry to see him leaving your place More

by KPMAILEN Verified Customer Verified Customer

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