Launi Kopa
Launi Kopa at Dickson City Hyundai

Launi Kopa | Page 19

Service Advisor

Dickson City Hyundai

1519 Scranton Carbondale Hwy
Scranton, PA 18508

Contact Me
4.4
778 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Hyundai Certification

Hyundai Best Practices

4.4

778 Reviews

Write a Review

778 Reviews of Launi Kopa

September 17, 2022

Dealership Rating
Employee Rating

Very prompt, didn't wait long, fast quality service, will recommend to others, waiting area very comfortable. More

by keiner.bernice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Ogrodnick

September 12, 2022

Dealership Rating
Employee Rating

If I could give less than 1 star, I would. Terrible service. The absolute worst and I've been telling everyone I know. Shameful and sending this survey to me after my experience is laughable. More

by Bethberardi14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Tooson , Brandon Ogrodnick

September 10, 2022

Dealership Rating
Employee Rating

been my only dealership for the past 12 years. ..very friendly and always treated very well by all your employees...especially Launi and Brandon...sorry to see him leaving your place More

by KPMAILEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Ogrodnick

September 10, 2022

Dealership Rating
Employee Rating

Was taken in for my appointment when I got there. The wait wasn't prolong was at a reasonable time. Brandon notified me on a recall on my seat belt that I will be notified when the part comes in. B More

by MARYE2416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Ogrodnick

September 05, 2022

Dealership Rating
Employee Rating

Professional & courteous service. Staff is knowledgeable & ready to assist with the customers vehicle needs. I highly recommend the Hyundai product & the Dickson City establishment fo More

by Summerluv1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bertholf, Michael Pace , Brandon Ogrodnick

Sep 05, 2022

Summerluv1955 responded

Awesome experience here ! So much better than 12 years ago !

September 02, 2022

Dealership Rating
Employee Rating

Everyone is very sweet, and helpful. Service is very well, as long as you have to wait it is worth it. More

by deaconbrooke315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2022

Dealership Rating
Employee Rating

They followed the time frame to the letter and completed work within one whole hour More

by CM1512003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2022

Dealership Rating
Employee Rating

I was being charged $19,000 for something that costed $600 for someone else to fix with the same exact parts. More

by Tom Belusko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brandon Ogrodnick

August 31, 2022

Dealership Rating
Employee Rating

Sales is awesome! Service dept makes things up to charge you more money. The unsuspecting customer will pay alot of money for unnecessary services and repairs. More

by n8tiveindiansoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Tooson, Jordan Tishler , Brandon Ogrodnick

August 30, 2022

Dealership Rating
Employee Rating

Prior car was a Lincoln, had loaner cars when my car needed to be serviced and when I went to purchase my palisade I asked about this and was told yes. Come to find out they don't . Hard to get convie More

by carolconforti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Tooson , Jonathan Johnson

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