Launi Kopa | Page 25
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
778 Reviews
Write a Review778 Reviews of Launi Kopa
April 18, 2022
Sales department is awesome. Process of purchasing the car was lengthy. Service department is overwhelmed. Tried calling for "free" oil changes and couldn't get an appointmen Process of purchasing the car was lengthy. Service department is overwhelmed. Tried calling for "free" oil changes and couldn't get an appointment within 5 weeks. Then car broke down and had to be towed in and took 3 weeks just to diagnose. Ended up trading that car in on a new car. The sales department took the service issues into consideration. More
Other Employees Tagged: Michael Pace , Salesman Chris
April 15, 2022
Great service as usual. Very friendly,prfessional and efficient. Launi is the best customer service they have, Very knowledgeable and helpful That girl is amazing!!! Very friendly,prfessional and efficient. Launi is the best customer service they have, Very knowledgeable and helpful That girl is amazing!!! Thank you, Launi,for all your help throughout these years, you are great!!!! More
April 11, 2022
Great dealership, service is scheduled and on time. Very clean welcoming area to wait for your vehicle. Customer Service was polite and efficient informed me as soon as my car was finished . Very clean welcoming area to wait for your vehicle. Customer Service was polite and efficient informed me as soon as my car was finished . More
April 06, 2022
Showed up with a serious problem and no appointment. Your service representative(Lonnie) was extremely helpful. Had my car analyzed (transmission required replacement), got me a rental, and had my car r Your service representative(Lonnie) was extremely helpful. Had my car analyzed (transmission required replacement), got me a rental, and had my car repaired. More
April 04, 2022
I bought my Elantra in August 2020 & I bring it back here for the oil change & anything else that it needs. I’ve always been satisfied with the service & the people working here. for the oil change & anything else that it needs. I’ve always been satisfied with the service & the people working here. More
Other Employees Tagged: Dustin Duverge, Brandon Ogrodnick
March 30, 2022
Launi very kind courteous. Calmed my nerves. Genuinely concerned about my needs. Very grateful for her and the team's service Calmed my nerves. Genuinely concerned about my needs. Very grateful for her and the team's service More
Other Employees Tagged: Do not know the names of people who worked on the car
March 23, 2022
Received great service. Friendly service representatives. Affordable rates. Comfortable waiting area with beverage and snacks Friendly service representatives. Affordable rates. Comfortable waiting area with beverage and snacks More
Other Employees Tagged: Helpful girl at parts window
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