Launi Kopa | Page 32
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
September 20, 2021
Fast service Courteous and professional Waiting area Fast service Courteous and professional Waiting area clean and comfortable Took me right away and very friendly Fast service Courteous and professional Waiting area clean and comfortable Took me right away and very friendly More
Other Employees Tagged: Dustin Duverge, Brandon Ogrodnick
September 14, 2021
Brought in car for issue. Spent 1200. Issue remained. Spent 600. Issue remains. This on top of bringing car in a year ago with 60000 miles for funny noise and told needed new engine. I don't trust that n Spent 600. Issue remains. This on top of bringing car in a year ago with 60000 miles for funny noise and told needed new engine. I don't trust that not being ripped off. And my warranty had run out so this has been bid financial problem. People nice but don't trust. New engine. New axle. Problem still there in recent two visits. Won't make mistake to ever bring in again and will tell everyone don't buy ever a hyundai More
Other Employees Tagged: Brandon Ogrodnick
September 08, 2021
Myself and my family have bought approximately 10 new or used vehicles from your dealership. We always felt that the service department was one of the strong suits of Dickson city Hyundai. Unfortunately rec used vehicles from your dealership. We always felt that the service department was one of the strong suits of Dickson city Hyundai. Unfortunately recently the service department has taken a severe downward trend. The wait times to get a service appointment are completely unmanageable and ridiculous. On my last visit I did not get a copy of my multi point inspection report so that I could verify everything was done and actually see the condition of my brakes and tires I had to call back to get that report texted to me. I want to complement launie for getting it to me! More
Other Employees Tagged: Greg Bertholf, Michael Pace, Anthony Tooson , Dustin Duverge
September 06, 2021
This is the 8th Hyundai I bought from DC Hyundai. Always a pleasure. They always have the car I want. Stop in and take a look, if you want a great car a pleasure. They always have the car I want. Stop in and take a look, if you want a great car More
Other Employees Tagged: Michael Pace , Nezir Alic, Brandon Ogrodnick
September 01, 2021
Dickson City Huydai met my expectations. The staff I had encountered was very friendly and welcoming. Did not give me any issues about having my dog with me. The service was fast too. They had to change out encountered was very friendly and welcoming. Did not give me any issues about having my dog with me. The service was fast too. They had to change out the Slave Cylinder in my car and it was as they diagnosed, My car is running smoothly once again. Plus they put air in my tires without asking (my tire gauge light was on), I appreciate that they paid attention to detail. Thank you so much! More
Other Employees Tagged: Brandon Ogrodnick, Had an ecounrer with 2 others, I didnt catch their names
August 27, 2021
Well it took a long time to schedule our maintenance obviously they are busy and short handed but they are Honest and reliable and that makes up for the long time it took to get us in. obviously they are busy and short handed but they are Honest and reliable and that makes up for the long time it took to get us in. More

