Launi Kopa | Page 43
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
778 Reviews
Write a Review778 Reviews of Launi Kopa
January 27, 2021
Dickson city Hyundai has be one number 1 for sales and exceptional service Dept’s. The product is awesome too ! Years past I was disappointed with the service department. This is no longer true ! exceptional service Dept’s. The product is awesome too ! Years past I was disappointed with the service department. This is no longer true ! More
January 24, 2021
Got a fairly good deal on my 2020 Elantra. Paperwork time was a little long. Salesman was very friendly and ,I think worked hard to get the best price he could. I'd like to get someone to link me up s time was a little long. Salesman was very friendly and ,I think worked hard to get the best price he could. I'd like to get someone to link me up so I can use the remote start, etc from my Smart phone. Seems we tried but couldn't get it to happen. This is, I believe my 4th. Hyundai I've purchased there. So you must be doing something right. More
Other Employees Tagged: Vinicius "Vinny" Santos, Michael Pace, Jordan Tishler , Brandon Ogrodnick
January 22, 2021
Reason for the visit was a problem with the heating/ climate control. It was repaired under warranty. When I got the car back it worked perfectly. Thanks 😊 climate control. It was repaired under warranty. When I got the car back it worked perfectly. Thanks 😊 More
Other Employees Tagged: Brandon Ogrodnick
January 21, 2021
I went in for a state inspection the first since buying the vehicle they ask...have you let the car sit for a period of time...the entire world let their car sit ..it's a pandemic...they tell me my rotors the vehicle they ask...have you let the car sit for a period of time...the entire world let their car sit ..it's a pandemic...they tell me my rotors are rusted and need replacing. I'm so heartbroken. I came here bc I was sick of buying junk. I bought the vehicle bc I didn't want to have to deal with having to repair here n there like w my old vehicle. I'm sad to say how disappointed I am. To offer to fix it ...just need need new rotors bc it sat too long. I will say the front desk person was very nice. I even was really grouchy and she was still very nice.. More
Other Employees Tagged: Dustin Duverge, Brandon Ogrodnick
January 21, 2021
Oil change took a long time .I did not need a tire Oil change took a long time . I did not need a tire rotation but told I did need one , I actually need a tie rod on driver front side that was not de Oil change took a long time . I did not need a tire rotation but told I did need one , I actually need a tie rod on driver front side that was not detected by your mechanics. I did not need air filter either, I personally changed it few months ago . More honesty will be appreciated so you will have customers come back . More
Other Employees Tagged: Ray Martinez , Brandon Ogrodnick
January 21, 2021
People in the service department are very nice and friendly, they did almost everything they said that they would, I had a flat tire and asked if I could have the old tire back was told I can and they friendly, they did almost everything they said that they would, I had a flat tire and asked if I could have the old tire back was told I can and they would put it in a plastic bag in the back, got the tire back but not in a bag just in the back on the rug. Was waiting for them to call and let me know that the car was ready, I waited until 5:30 to start calling finally got through about 5:40 and was told that the car is done and I had until 6:00 to pick it up, I was told that they called and left a message that the car was ready, but I had no message and no missed calls from there. More
January 21, 2021
Welcoming employees who truly desired to be helpful. Excellent service. Clean waiting area and restroom. Very covid19 prepared. Overall most satisfactory experience and would recommend. Excellent service. Clean waiting area and restroom. Very covid19 prepared. Overall most satisfactory experience and would recommend. More
January 21, 2021
Everything was great. Launi Petrylak and Heverly Nick did a good work on SBS & dash back to gas mileage. Excellent work. Thank you! Can this block require 20 word minimum less than 25? a good work on SBS & dash back to gas mileage. Excellent work. Thank you! Can this block require 20 word minimum less than 25? More
January 15, 2021
Excellent customer service and friendly staff! Super knowledgeable about all of my vehicle’s needs. Will certainly recommend Dickson City Hyundai to family and friends! knowledgeable about all of my vehicle’s needs. Will certainly recommend Dickson City Hyundai to family and friends! More
Other Employees Tagged: Brandon Ogrodnick
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