Launi Kopa | Page 67
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
778 Reviews
Write a Review778 Reviews of Launi Kopa
March 26, 2019
Brake Issue I had to take our new 2019 Accent (that only has about 550 miles on it) in for service because we heard a noise when applying the brakes. After about I had to take our new 2019 Accent (that only has about 550 miles on it) in for service because we heard a noise when applying the brakes. After about an hour, my service advisor came out to tell me that the service tech couldn't reproduce the sound.The tech said he did a complete inspection of the braking system and couldn't see a problem.She asked if I wanted to go for a ride with the tech, which I agreed to. After I produced the problem during our drive, he took it back in to the service garage. A little while later the service advisor informed me that the techs found hot spots on the rotors and that they were going to resurface them. I asked why not just replace them since the car was brand new, and was told that Hyundai would not accept them if they didn't try the resurfacing first. I was given a rental car so I didn't have to hang around and wait. I picked the car up and was told they resurfaced the rotors and did a service check in which they check all the fluid levels and top them off. I checked my fluids when I got home and saw that the reservoir for the windshield wiper fluid was about half full. Don't tell me you did a check, when you really didn't. I really don't believe anything you guys tell me that you found or did to my car. That is why I stopped coming to you for service years ago. More
Other Employees Tagged: Joshua Daniel Cantrell
March 25, 2019
Always great service Never have a problem scheduling an appoinment. The service is always great and done in a timely manner. Happy to own a Hyundai from Dickson City Hyuda Never have a problem scheduling an appoinment. The service is always great and done in a timely manner. Happy to own a Hyundai from Dickson City Hyudai. I will always go back. More
March 23, 2019
Amazing Dealership! Fantastic people that are always ready to help. Very humble and professional staff. I have, and will continue to recommend them to all my friends and Fantastic people that are always ready to help. Very humble and professional staff. I have, and will continue to recommend them to all my friends and family. Thank you! More
Other Employees Tagged: Michael Pace , Joe Kirby, Brandon Ogrodnick, Fernanda Santos
March 22, 2019
I Love going Dickson City Hyundai everyone always remember Everyone at Dickson City Hyundai are the most friendly and professional people I have ever met! I have always had a great service and the sales peop Everyone at Dickson City Hyundai are the most friendly and professional people I have ever met! I have always had a great service and the sales people are great not pushy More
March 15, 2019
Oil change/ Noise My car was making a funny noise. I thought I was going to be out a lot of money and be there forever! They figured out the noise was my tire (I was ge My car was making a funny noise. I thought I was going to be out a lot of money and be there forever! They figured out the noise was my tire (I was getting new ones anyway). The oil change was very quick. I was in and out of there with 45 minutes. More
March 14, 2019
GREAT PLACE TO HAVE CAR REPAIRED Very nice waiting room and emlpoyees are very polite and they go the extra mile to help and took me in the next day when i called in. Very nice waiting room and emlpoyees are very polite and they go the extra mile to help and took me in the next day when i called in. More
Other Employees Tagged: Mike Hayes, Brandon Ogrodnick
March 05, 2019
Great service. As usual, stress free visit. Never have a problem from checking in to driving off the lot. We habe purchased seven vechicles and will keep coming back As usual, stress free visit. Never have a problem from checking in to driving off the lot. We habe purchased seven vechicles and will keep coming back! More
March 02, 2019
Always great Dickson city hyundai is the better place to go, thau always have wonderful deals in sales and service, great people and always do a great job and reas Dickson city hyundai is the better place to go, thau always have wonderful deals in sales and service, great people and always do a great job and reasonable prices. More
Other Employees Tagged: Brandon Ogrodnick, Fernanda Santos
March 01, 2019
Outstanding I have nothing but OUTSTANDING words to say about this dealership. They have treated me AWESOME, FAIR, and have gone over and beyond to make sure my I have nothing but OUTSTANDING words to say about this dealership. They have treated me AWESOME, FAIR, and have gone over and beyond to make sure my purchases and service was done with out any issues or any games. Thank you ro the entire team! More
Other Employees Tagged: Anthony Tooson , Adam Altvater, Rich Ellis, Jonathan Johnson, Brandon Ogrodnick, Fernanda Santos
March 01, 2019
Honest Expert and welcoming professionals Dickson city Hyundai is the team of professionals that I trust My car to.I need my car to get to work and Dickson city Hyundai gets it done.😃 Dickson city Hyundai is the team of professionals that I trust My car to.I need my car to get to work and Dickson city Hyundai gets it done.😃 More
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