Launi Kopa | Page 75
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
September 28, 2018
Minor repair The service was excellent. However the price of new parts was far above my expectation. I was told that Hyundai does not sell used parts (unless of The service was excellent. However the price of new parts was far above my expectation. I was told that Hyundai does not sell used parts (unless of course they are assembled into a complete vehicle). I think Hyundai may be missing a profit opportunity, while annoying at least one, 12 year, loyal customer. More
September 26, 2018
I've had many cars over the years..this dealership wins I've bought many cars over the years..I never bring my husband and have had some very interesting experiences. Once the dealer wouldn't talk to me unt I've bought many cars over the years..I never bring my husband and have had some very interesting experiences. Once the dealer wouldn't talk to me until went and got my husband!! Needless to say that didn't happen and they lost a sale. Both with the sale and the servicing I am treated well and never dismissed. Launi and the other women that work there run a tight ship and are great to deal with. More
Other Employees Tagged: Pete Buselli , Adam Altvater, Brandon Ogrodnick
September 26, 2018
Great service will have my vehicle serviced there again and would recommend Dickson city Hyundai to others pleasure to deal with four star service overall service will have my vehicle serviced there again and would recommend Dickson city Hyundai to others pleasure to deal with four star service overall More
September 25, 2018
Enjoying my free inspections 10 years 100,000 miles of free inspections is just one reason I enthusiastically recommend the Dickson City Hyundai dealer to my car shopping friends. 10 years 100,000 miles of free inspections is just one reason I enthusiastically recommend the Dickson City Hyundai dealer to my car shopping friends. I love my 2017 hybrid Ioniq. It gets 55 mpg! Great acceleration and comfortable seats. More
Other Employees Tagged: Adam Altvater
September 19, 2018
Liar liar pants on 🔥 fire Either the sales person,sales manager or the finance manager lied to me about the price of a replacement title for my trade. This has caused me to qu Either the sales person,sales manager or the finance manager lied to me about the price of a replacement title for my trade. This has caused me to question what else they lied to me about. Launi was wonderful doing her job in service today.The sales rep said the car would be washed during the time it was in for service it was not cleaned! More
Other Employees Tagged: Michael Pace , Dan Brinkworth
September 18, 2018
Overall good jod Very nice customer service people the lady behind the counter is always very nice to my wife and I appreciate that. The prices on service are always f Very nice customer service people the lady behind the counter is always very nice to my wife and I appreciate that. The prices on service are always fair market prices. More
September 17, 2018
Great service They accommodated me with everything I needed,it was a very pleasant visit . Time it took for my car to get serviced was exactly the time I was tol They accommodated me with everything I needed,it was a very pleasant visit . Time it took for my car to get serviced was exactly the time I was told it would take to do the car More
September 14, 2018
Outstanding Customer Service i had an issue with my Santa fe not shifting correctly. I made an appointment and I walked in I was greated Hello Mr DeAntonio here are the keys for y i had an issue with my Santa fe not shifting correctly. I made an appointment and I walked in I was greated Hello Mr DeAntonio here are the keys for your free rental are right here I signed and gave my insurance information and I was out. Brandon called with updates and I returned again welcomed and i was given my paper work signed and Mike brought my car around for me helped me move the items from rental to my car. He also explained to me what they did and wished me a good day and i was off. Service is TOP NOTCH. THANK YOU More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Mike,Samantha
September 14, 2018
Great customer service providdd by all Excellent service provided by all the dealership is very easy to work with and very accommodating I wish the car purchasing activities were less t Excellent service provided by all the dealership is very easy to work with and very accommodating I wish the car purchasing activities were less time consuming More
Other Employees Tagged: Greg Bertholf, Michael Pace , Adam Altvater, Mike Hayes, Brandon Ogrodnick
September 13, 2018
Great service! Kudos to Launi who went beyond helping me service Department took extra steps to get my frame on correctly and explained it to me. Had a minor set back with a part, but all went well and smoot service Department took extra steps to get my frame on correctly and explained it to me. Had a minor set back with a part, but all went well and smoothly. More
Other Employees Tagged: Pete Buselli , Felipe was great!

