Launi Kopa | Page 74
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
October 13, 2018
OUTSTANDING CUSTOMER SERVICE !!!!!! All the staff in the Service department Adam, Brandon, Samantha, & Lonie that helped me with everything I needed was taken care of in minutes and I wa All the staff in the Service department Adam, Brandon, Samantha, & Lonie that helped me with everything I needed was taken care of in minutes and I was treated as a VALUED customer not just another "number"! I would not go anywhere else to service my Santa FE. I would like to THANK everyone for helping me. John DeAntonio. More
Other Employees Tagged: Adam Altvater, Jonathan Johnson, Brandon Ogrodnick
October 13, 2018
World Class Service I take my Elantra to Dickson City Hyundai to be serviced because I need a reliable vehicle that I can trust wherever I drive. Their staff is knowledge I take my Elantra to Dickson City Hyundai to be serviced because I need a reliable vehicle that I can trust wherever I drive. Their staff is knowledgeable and experienced and their customer service is the best. When I want my car serviced, I know where to go to have the best job done, and that’s Dickson City Hyundai. More
Other Employees Tagged: Brandon Ogrodnick
October 13, 2018
They used an aftermarket parts to fix my car They use bait and switch when making the deal,offering you something which you pay for. I was told the car would be cleaned when it came in for servic They use bait and switch when making the deal,offering you something which you pay for. I was told the car would be cleaned when it came in for service which it never was cleaned. It was missing an antenna and was still missing when they told me car was done. They did put it one when I made them aware of it More
Other Employees Tagged: Michael Pace , Dan Brinkworth
October 12, 2018
Excellent service . Very friendly would definitely recommend to others. Best deals hands down. Always pleasant to work with. Got a free TV when leasing our vehicle . Very friendly would definitely recommend to others. Best deals hands down. Always pleasant to work with. Got a free TV when leasing our vehicle More
October 11, 2018
Always a good experience. They service department are very helpful with scheduling my appointments, and call with the extra work that needs to be done. I have been using this s They service department are very helpful with scheduling my appointments, and call with the extra work that needs to be done. I have been using this service since 2007 and I am very pleased . More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Fernanda Santos
October 10, 2018
I live 138k away and had to go here Even though another local dealer by my house lied to me about warranty work I want to give praise to Launi in service dept. my local dealer wouldn’t h Even though another local dealer by my house lied to me about warranty work I want to give praise to Launi in service dept. my local dealer wouldn’t honor my warranty after saying I could get a printout from your dealer since I was almost over the miles. Launi told me a step I could take though it didn’t fix the issue it gave me a voice to be heard. Wish I had gotten my warranty work done at your dealer found everyone very friendly there. More
October 02, 2018
Inspection and other work As usual Hyundai service was excellent. Every person I deal with at Hyundai is polite and willing to help in any way they can. Thanks for the great As usual Hyundai service was excellent. Every person I deal with at Hyundai is polite and willing to help in any way they can. Thanks for the great service!! More
Other Employees Tagged: Adam Altvater
October 01, 2018
Service is always spot on . Launi is my go to girl there and always makes sure I'm taken care of. Customer service is always good and always quotes me quickly and accurately, a . Launi is my go to girl there and always makes sure I'm taken care of. Customer service is always good and always quotes me quickly and accurately, and replies to my emails in a quick manner. More
September 29, 2018
State Inspection and emissions Appt. Appt was started on time and finished in an expected time for inspection services. As always, service reps, especially Launi, were informative, friend Appt was started on time and finished in an expected time for inspection services. As always, service reps, especially Launi, were informative, friendly and courteous. More
September 28, 2018
Warranty work Owned 2005 Hyundai sonata with rotted frame. Dealer was able to get under warranty and replaced for me. Very happy with the service and Launi she was Owned 2005 Hyundai sonata with rotted frame. Dealer was able to get under warranty and replaced for me. Very happy with the service and Launi she was extremely helpful. More

