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Laura Batten
Laura Batten at Phillips Chrysler Jeep Dodge Ram

Laura Batten | Page 3

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Laura Batten

March 30, 2025

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Employee Rating

Your service department is terrible, very rude and unwilling to help. Sales is great because they want the sale. More

by deloresaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Stevenson , Don Wulff, Gary in service, rude and unwilling to help.

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Mar 31, 2025

Phillips Chrysler Jeep Dodge Ram responded

Hello Delores: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

Mar 31, 2025

Phillips Chrysler Jeep Dodge Ram responded

Hello Delores: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

March 27, 2025

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Employee Rating

when I drove up to service I was greeted immediately and issued a ticket. it took a service advisor ten minutes to assist me with my car on what was I was here for the gentleman walked up to me and made eve More

by Redeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Artez Appling

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Mar 27, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

March 26, 2025

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Employee Rating

Great service and very accommodating! Handled everything we needed and worked directly with our salesman to make sure we were taken care of More

by Haley@ARMSTRONGTELECOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Covey, Don Wulff

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Mar 26, 2025

Phillips Chrysler Jeep Dodge Ram responded

Haley, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 22, 2025

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Employee Rating

Thanks Adrauth Perez! You did an amazing work. Great communication and customer service. My husband love his new truck! More

by Sheila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrauth Perez , Don Wulff

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Mar 25, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sheila, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 22, 2025

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Employee Rating

Dealership was very helpful and friendly we sat in many cars until we found the car that was right for us. Our salesman Lou went above and beyond to make sure we were satisfied. More

by wvandersch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry , Lou Deleo

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Mar 25, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lou met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 14, 2025

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Employee Rating

Very fast in the process of buy a new car. Very happy with the process of buying the new truck More

by Usmceng81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Adrauth Perez

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Mar 15, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 13, 2025

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Employee Rating

Once we found good sales person all went smoothly. 1st 2 trips didn't yield help we needed but 3rd time they took care of us More

by susan36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Brandon White , Artez Appling

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Mar 14, 2025

Phillips Chrysler Jeep Dodge Ram responded

Susan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 19, 2025

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Employee Rating

Great people, great experience. They make it easy. Just good people and in depth delivery More

by Cecil.rider
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Dale Coleman

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Feb 19, 2025

Phillips Chrysler Jeep Dodge Ram responded

Cecil, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 11, 2025

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Employee Rating

I will refer friends & family to this dealership due to their great customer service! Thanks! More

by machilenep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Thomas Bivins

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Feb 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2025

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Employee Rating

Perez was great we have purchased a few trucks from him and he has always went above and beyond for us More

by Ko86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrauth Perez

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Feb 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adrauth and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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