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Laura Batten

Overview Reviews (84) Inventory (385)

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Laura Batten

Laura Batten | Page 7

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9

84 Reviews

Overview Reviews (84) Inventory (385)

4.9

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Laura Batten

October 15, 2024

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Employee Rating

They fixed my vehicle correctly. It took almost a week for parts to arrive, but that wasn't the service center's fault. It took almost a week for parts to arrive, but that wasn't the service center's fault. More

by None

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Moret

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Oct 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 14, 2024

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Employee Rating

Been buying cars and trucks from Bill Stickly and now from his son Michael. Recommended him to my friend Bill Titus. He bought a truck from Michael. from his son Michael. Recommended him to my friend Bill Titus. He bought a truck from Michael. More

by BOBM_34471

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Stickley

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Oct 14, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Bob, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 10, 2024

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Employee Rating

Had good experience ,no pressure,salesman Brian was very helpful ,I would recommend him to work with any friends very helpful ,I would recommend him to work with any friends More

by flynns5400

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker

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Oct 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

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A wonderful, easy to work with group of customer-friendly people. A rarity these days! people. A rarity these days! More

by Charlie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Joe Washburn , Lou Deleo, Ken Wright, Don Wulff

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Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Charlie, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Sep 29, 2024 -

Charlie responded

And a special thanks to Ken Wright, our awesome salesman. In our 40+ years of car buying, he is rated #1! Knowledgeable, able to answer all our questions, and trained us on every option our car offers. Many thanks, Ken!

September 29, 2024

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Ken Wright was very helpful during my new car purchase. He kept me informed on the progress of my jeep being built at the factory. He explained a lot of the jeep features and helped me pair my phone with He kept me informed on the progress of my jeep being built at the factory. He explained a lot of the jeep features and helped me pair my phone with the jeep once it arrived. He made buying my 1st jeep a nice experience. Now I have the car of my dreams. I couldn’t be happier. More

by Happy Daze

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dale Coleman , Ken Wright

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Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 28, 2024

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Buena atención y buen trato desde el principio y vendedor muy amable no tuve ningún problema muchas gracias agradecido vendedor muy amable no tuve ningún problema muchas gracias agradecido More

by Vazquez.jaime2021

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrauth Perez , Susanna Vann-Parrott, Don Wulff

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Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jaime, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 24, 2024

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Employee Rating

Everything went great did everything they said they would and cave me a fair price for my trade in and cave me a fair price for my trade in More

by moparbarstow

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Bivins , Don Wulff

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Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 18, 2024

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Employee Rating

Ken walked me through the whole process. He was really nice. Everyone was nice. I got my dream car! He was really nice. Everyone was nice. I got my dream car! More

by 2023Blackdodge!

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Wright

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Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ken, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 13, 2024

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Employee Rating

The salesman Brian was very nice. The finance woman was rude and kept asking me to purchase things. I said no to 10 times. The finance woman was rude and kept asking me to purchase things. I said no to 10 times. More

by amiller947

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker

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Sep 13, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 12, 2024

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Employee Rating

Best dealership ever, great staff, great communication always friendly. Gets things done in timely order always friendly. Gets things done in timely order More

by Hcagle26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker

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Sep 12, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

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