Laura Brown
Laura Brown at Westside Lexus

Laura Brown | Page 3

Service Consutlant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.5
182 Reviews
4.5

182 Reviews

Write a Review

Dealership Experience

13 yrs, 6 mos

182 Reviews of Laura Brown

December 29, 2022

Dealership Rating
Employee Rating

We have purchased new vehicles from Mary Margaret McGowen at Westside Lexus for 20+ years. We have total trust and confidence in the Lexus family. We have developed very close relationships with Mary, Laura More

by dlpierce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hershman, Jeremy Reardon, Mary Margaret McGowan, JT Teodoro , Alex Gifford, Ross Zuerner

Dec 30, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you have had such excellent experiences working with Mary, Alex, Laura, and the Westside Lexus team over the years. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

December 25, 2022

Dealership Rating
Employee Rating

Excellent especially Laura Brown and Alex Winnicki prompt service great waiting area plus easy access More

by LAINDIAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

Dec 27, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Alex and Laura. Drive safely, and we hope to see you back again at Westside Lexus!

October 14, 2022

Dealership Rating
Employee Rating

Outstanding service by knowledgeable people who can solve the problem. I have use this dealership for well over 10 years I’ve been pleased with each interaction. More

by VIC300
Recommend Dealer
Yes
Oct 14, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Westside Lexus!

September 06, 2022

Dealership Rating
Employee Rating

Shekhor is trustworthy, fair, answers my questions, and a very nice person. We have purchased several cars from him. If he went to another dealership, we would follow him. More

by bob550
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Shekhar Shroff

Sep 06, 2022

Westside Lexus responded

We are delighted to hear you had such a pleasant purchasing experience with Shekhar at Westside Lexus! Thank you for your loyal business and for trusting us to help you find the perfect ride!

August 07, 2022

Dealership Rating
Employee Rating

I hav always had excellent service from this dealership, particularly from John Loving and Laura Brown. More

by THORSORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving, Anil Sharma

Aug 08, 2022

Westside Lexus responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind feedback to John and Laura. Drive safely, and we hope to see you again at Westside Lexus!

June 21, 2022

Dealership Rating
Employee Rating

Always the best service at WestsidelexusEverything was done just like I asked the loaner car and then when I got my car it was all cleaned up like brand new which it is More

by babsoldkaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Westside Lexus responded

We are thrilled that our team made your car so pristine! Thank you for choosing Westside Lexus for your service needs, we look forward to the next opportunity to work with you. Drive safely!

June 21, 2022

Dealership Rating
Employee Rating

Enjoy working with all service and sales personnel. Special kudo’s to Laura Brown and Steve Davis. More

by dave365
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Shannon George, Sam Chau , Steve Davis

Jun 21, 2022

Westside Lexus responded

Thank you for the kind review about Laura, Steve, and our Westside Lexus team. We are grateful to have you as a customer!

June 09, 2022

Dealership Rating
Employee Rating

Westside is by far the best dealership due to its outstanding service, great location & most of all their sales representatives, especially Mrs Mary Margaret McGowen. Mary Margaret goes out of her wa More

by dancetd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Westside Lexus responded

Thank you for taking the time to leave us this great review! We're thrilled that Mary Margaret took wonderful care of you here at Westside Lexus and that you left feeling satisfied. We appreciate these kind words, and we will see you again next time.

May 16, 2022

Dealership Rating
Employee Rating

Our salesperson, John Loving, was amazing and very patient. Easy to work with. My service manager, Laura Brown, is always polite and prompt. More

by BNRMJPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

May 16, 2022

Westside Lexus responded

Thank you for giving John and Laura such fantastic feedback. We're happy to hear you enjoyed working with them. Safe travels! - Westside Lexus

May 07, 2022

Dealership Rating
Employee Rating

Everyone I have met at the dealership is very helpful and friendly. I have nothing but good things to say. More

by gladyhancock I’ll
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Alex Winnicki

May 09, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Westside Lexus team. We appreciate your business and hope to see you back again down the road!

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