Laura Colby
Laura Colby at Spitzer Acura

Laura Colby

General Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Laura Colby

June 01, 2026

Dealership Rating
Employee Rating

I took my new car for the first scheduled maintenance ahead of the recommended schedule. I was advised by the service department that I needed my rear differential fluid changed at around 7000 miles. Aft More

by Kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Spitzer Acura responded

Hello Kylie, Thanks for taking the time to post this review. We apologize for the confusion and frustration surrounding your recent visit. When you were in for your complimentary oil change, we had a conversation regarding how the advisor's job is to recommend services to you based on what the maintenance schedule suggests and that you do not have to opt into these services. The service advisor will always provide maintenance recommendations based on manufacturer guidelines, vehicle usage and technician recommendations. We understand your concern regarding the recommendation for a rear differential service. We're disappointed to hear you felt pressured into a service and the explanation didn't align with your understanding of the maintenance schedule. If you would like to discuss further, please reach out at your convenience.

May 30, 2026

Dealership Rating
Employee Rating

I dealt with Vinny at the dealership. He was my sales consultant. Did an excellent job. Would highly recommend him More

by VICLAURENZA
Recommend Dealer
Yes

Other Employees Tagged: Laura Colby

May 31, 2026

Spitzer Acura responded

We’re thrilled our sales consultant provided excellent service and that you’re enjoying your used Acura RDX. Thank you for recommending us and for the five-star rating. We look forward to assisting you again.

May 16, 2026

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Employee Rating

My experience with the dealership was very accommodating. Jeremy, my salesman, was excellent. He walked me through every feature of that car, although I can't remember half of them. I would recommend Spitzer More

by STEVESPIGLE1
Recommend Dealer
Yes

Other Employees Tagged: Laura Colby

May 16, 2026

Spitzer Acura responded

Thank you for sharing your experience. We’re pleased our walkthrough of the Acura’s features made the process so accommodating. We appreciate you recommending us to others looking for a quality used car.

May 14, 2026

Dealership Rating
Employee Rating

Spitzer is always fair, honest and up front about their vehicles, pricing and service. Trades are rated fairly and they are a pleasure to work with More

by MARGPA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2026

Spitzer Acura responded

It’s great to hear you found us fair and honest with our vehicles, pricing and service. We’re pleased the trade-in process was smooth and enjoyable. Congratulations on your new Acura ADX!

May 06, 2026

Dealership Rating
Employee Rating

Friendly, efficient, clean, good service. Explained things well. Found the car I wanted. Free coffee & water. More

by SYLVIA F
Recommend Dealer
Yes

Other Employees Tagged: Laura Colby

May 06, 2026

Spitzer Acura responded

It’s great to hear our team’s friendly and efficient approach made your visit pleasant. Congratulations on finding the Acura RDX you wanted and we’re glad our clear explanations helped. We’re also happy you enjoyed our complimentary coffee and water.

April 28, 2026

Dealership Rating
Employee Rating

Worked with us on pricing and went above and beyond to show me how everything worked on the car. More

by KELLYLINKS23
Recommend Dealer
Yes

Other Employees Tagged: Laura Colby

Apr 28, 2026

Spitzer Acura responded

Thanks for the 5-star rating and congratulations on your new Acura MDX. Laura is pleased she could work with you on pricing and showcase all the vehicle’s features. Please reach out if you have any questions.

April 19, 2026

Dealership Rating
Employee Rating

Adam Solan was absolutely excellent! ! And all others were very pleasant Would definitely recommend and we'll also be back More

by JANET TAN
Recommend Dealer
Yes

Other Employees Tagged: Laura Colby

Apr 19, 2026

Spitzer Acura responded

Thanks for recommending us after purchasing your new Acura RDX. We’re glad our team provided excellent service and made your experience pleasant. We look forward to welcoming you back.

December 02, 2025

Dealership Rating
Employee Rating

They were so helpful and were great to deal with. I would recommend SPITZER to everyone looking for a vehicle. Laura and Chris were awesome! More

by CHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

Dec 02, 2025

Spitzer Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 05, 2025

Dealership Rating
Employee Rating

This is the only place that I will buy and service any of my current and future vehicles More

by richard.cardimen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Lynn Osborn , Brenda Roithner

Oct 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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