Laura Flanagan | Page 10
Service Adviser/Scheduler
Irvine Subaru
23663 Rockfield Blvd
Lake Forest, CA 92630
244 Reviews
Write a Review244 Reviews of Laura Flanagan
January 04, 2024
We were pleased with service that we received from the staff, they were welcoming and respectful and made it easy to purchase the Outback! staff, they were welcoming and respectful and made it easy to purchase the Outback! More
Other Employees Tagged: Tim Allen, Geare Allen , Peter Ernandes, Michelle Quezada, Angel a Daniel Flanagan
January 01, 2024
Laura has always been a great service adviser and helped me with servicing, getting a ride home, and anything else my car (and me) needed. Thanks for your years of excellence, Laura. And I am happy for yo me with servicing, getting a ride home, and anything else my car (and me) needed. Thanks for your years of excellence, Laura. And I am happy for your promotion, you deserve it! More
Other Employees Tagged: Dustin Martin, Sebastian Calvo , Peter Ernandes, Michelle Quezada
December 31, 2023
They didn't try to upsell me on any repairs, which was a pleasant surprise. It builds trust. pleasant surprise. It builds trust. More
Other Employees Tagged: Sebastian Calvo , Leo
December 30, 2023
Clemente at the front counter made sure I received the best service possible. He greeted me with a smile and a sincere interest in why I brought my '21 WRX base model to Irvine Subaru that morning. He kep best service possible. He greeted me with a smile and a sincere interest in why I brought my '21 WRX base model to Irvine Subaru that morning. He kept me promptly informed of updates while the vehicle was being serviced. When the vehicle was ready he carefully explained in detail the work that was done, and why. I could not be more grateful for my experience at Irvine Subaru, and that is in large part thanks to the amazing customer service from Clemente at the front counter. More
Other Employees Tagged: Sebastian Calvo
December 30, 2023
Laura was very good at listening to the issues I explained and working to get them addressed. Her communication was great and the service was performed quickly. explained and working to get them addressed. Her communication was great and the service was performed quickly. More
December 29, 2023
Fast, efficient, accommodating, and great with communication. Lastly, they put the customer first. Their are the best. communication. Lastly, they put the customer first. Their are the best. More
Other Employees Tagged: Desiree Farey , Sam in service.
December 29, 2023
This dealership has a top notch team led by Service Manager Sebastian Calvo. Irvine Subaru’s Service department has expanded and improved under Sebastian’s leadership. Laura Flanagan a service adviso Manager Sebastian Calvo. Irvine Subaru’s Service department has expanded and improved under Sebastian’s leadership. Laura Flanagan a service advisor and assistant manager is a great resource dedicated detailed communicator and role model for other service advisors. They have many excellent techs including Dario master engine tech, Bryan with a performance background, Ed senior master tech, and many others! More
Other Employees Tagged: Desiree Farey, Sebastian Calvo , Dario, Bryan, Ed, Sebastian, Aaron
December 25, 2023
Always top notch customer service and explanations I can understand. Comfortable waiting area. Allows pets. understand. Comfortable waiting area. Allows pets. More
Other Employees Tagged: Sebastian Calvo

