Laura Flanagan
Laura Flanagan at Irvine Subaru

Laura Flanagan | Page 9

Service Adviser/Scheduler

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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rated
244 Reviews
not yet
rated

244 Reviews

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244 Reviews of Laura Flanagan

January 07, 2024

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Employee Rating

The service department is friendly, efficient, and knowledgeable. The service writer who helped us listened and addressed our needs. More

by JONAYRAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Rafael Medina

Jan 11, 2024

Irvine Subaru responded

Hi Jonayran, we really appreciate your great feedback! Thank you so much for choosing Frank's Irvine Subaru as your first choice for service!

January 07, 2024

Dealership Rating
Employee Rating

Sam is the best advisor I have ever dealt with. What a great employee. She kept her commitments, called exactly when she said she would. I would give her 10 stars if I could. More

by RADERS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marcelo Sileoni, Sebastian Calvo , Peter Ernandes

January 06, 2024

Dealership Rating
Employee Rating

We own Subarus because of the phenomenal service our 2017 Outback and 2019 Forster receive at Frank’s Subaru of Irvine. They have exceeded every expectation. Over the last 20 years we’ve owned Mercedes, Lexu More

by CALIFORNIAJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Tyler?

Jan 11, 2024

Irvine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

January 06, 2024

Dealership Rating
Employee Rating

I had an ongoing issue. A Master Technician was able to explain what was the actual problem. More

by RTEROH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 11, 2024

Irvine Subaru responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

January 06, 2024

Dealership Rating
Employee Rating

This dealership spends a great deal of effort creating an atmosphere of confidence and respect. More

by judywatts55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 11, 2024

Irvine Subaru responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

January 05, 2024

Dealership Rating
Employee Rating

The process was fairly quick and easy. Our service advisor was Laura and she was very straightforward and helpful. More

by SHARAD_GIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 11, 2024

Irvine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2024

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Employee Rating

Great service, good communication, honored an extended warranty that just expired. Only complaint is that the wrong sticker showing mileage/date for next recommended service/oil change was placed on my wi More

by thetrabucokid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Irvine Subaru responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us at and we will work with you personally in rectifying the issues you experienced. Carissa Sanchez carissas@irvinesubaru.com

January 05, 2024

Dealership Rating
Employee Rating

Very professional and upfront about costs and timely updates about repairs, additions, and delays. This is my first choice when maintaining my vehicle. More

by rsanjuan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 07, 2024

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 04, 2024

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Employee Rating

We’re very happy with the service/personnel at this dealership! Thank you for taking such great care of our Subaru! More

by MARYPRICEMOORE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Jan 06, 2024

Irvine Subaru responded

Hi, we really appreciate your great feedback! Safe travels!

January 04, 2024

Dealership Rating
Employee Rating

The service has always been great. I don't have anything but good things to say about the service advisors. They keep in communication well and always try to help with discounts when t More

by cathy.sun_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo , Clemente

Jan 07, 2024

Irvine Subaru responded

Hi, we really appreciate your great feedback! Safe travels!

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