Laura Flanagan | Page 12
Service Adviser/Scheduler
Irvine Subaru
23663 Rockfield Blvd
Lake Forest, CA 92630
244 Reviews
Write a Review244 Reviews of Laura Flanagan
December 17, 2023
My daughter came in for only an oil change and then ended up paying $183. Other things were added to the service without her fully knowing. Is this the norm to take advantage of kids who don’t know about the up paying $183. Other things were added to the service without her fully knowing. Is this the norm to take advantage of kids who don’t know about these things ? More
Other Employees Tagged: Sebastian Calvo
December 15, 2023
Everyone was very friendly. Sebastian and Laura were both very helpful. The waiting room was very comfortable. Sebastian and Laura were both very helpful. The waiting room was very comfortable. More
Other Employees Tagged: Sebastian Calvo
December 15, 2023
Great staff, helpful, knowledgeable, keeps you in the loop with time frame on service for car loop with time frame on service for car More
Other Employees Tagged: Desiree Farey , Sam Flores
December 14, 2023
Clemente is always friendly, courteous, and efficient. Texts to inform when the servicing is done makes it easy. When longer services have been completed, the courtesy car has been very welcome. Texts to inform when the servicing is done makes it easy. When longer services have been completed, the courtesy car has been very welcome. More
Other Employees Tagged: Sebastian Calvo , Clemente
December 14, 2023
The service advisors at Irvine Subaru always explains the situation in detail. They offer reasonable advice, very considerate of people's time. When there is a mistake, they do their best to rectify. I defin situation in detail. They offer reasonable advice, very considerate of people's time. When there is a mistake, they do their best to rectify. I definitely recommend going for service at the dealership. More
December 13, 2023
I have been a service customer since my original 2015 Outback purchase. I returned to Irvine Subaru to purchase a second vehicle. Outback purchase. I returned to Irvine Subaru to purchase a second vehicle. More
Other Employees Tagged: Sebastian Calvo
December 12, 2023
Laura and the service team are awesome. I always feel in great hands. Super communications. Super professional. I always feel in great hands. Super communications. Super professional. More
Other Employees Tagged: Sebastian Calvo , All of the Service Team.
December 11, 2023
FRIENDLY, FAST AND PROFICIENT AND A REQUIREMENT TO UTILIZE 15 WORDS IS PROBABLY WHY I WON'T ANSWER ANY MORE OF YOUR SURVEYS. UTILIZE 15 WORDS IS PROBABLY WHY I WON'T ANSWER ANY MORE OF YOUR SURVEYS. More
Other Employees Tagged: Sebastian Calvo

