Laura Flanagan
Laura Flanagan at Irvine Subaru

Laura Flanagan | Page 22

Service Adviser/Scheduler

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

not yet
rated
244 Reviews
not yet
rated

244 Reviews

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244 Reviews of Laura Flanagan

September 23, 2023

Dealership Rating
Employee Rating

Very helpful! Had car ready right on time. Thanks for taking such good care of us. More

by djsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 24, 2023

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

September 23, 2023

Dealership Rating
Employee Rating

Service was great and fast. The service department kept me informed on items that needed to be replaced and request what to do. More

by SPCHUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Irvine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

September 21, 2023

Dealership Rating
Employee Rating

My service rep Laura is professional and through. Irvine Subaru Service provides customer transportation with kind, professional and trustworthy drivers. Highly recommend them all. More

by The Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 24, 2023

Irvine Subaru responded

My service rep Laura is professional and through.

September 21, 2023

Dealership Rating
Employee Rating

As always, the experience was good, you’re welcomed us with a smile completed the task in a timely manner, and we left with that shiny new car wash. Thank you. More

by gracieandbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 21, 2023

Dealership Rating
Employee Rating

I’ve been happy so far except that I keep having the same issues with the TPMS sensors. More

by tboykin.usm85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 24, 2023

Irvine Subaru responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 20, 2023

Dealership Rating
Employee Rating

Always pleasant experience visiting this 5 star dealer. Impeccable service and should you make your appointment with them, enjoy their new full body massage chair while you wait for your vehicle. THAT chai More

by Tango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey

September 20, 2023

Dealership Rating
Employee Rating

Service has been excellent in my two years working with this dealer. The car is always ready on time and returned clean. Highly recommend! More

by tjames3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Martin, Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

September 16, 2023

Dealership Rating
Employee Rating

As I expected they accepted my car on time and they taker from that in the best possible and fastest possible More

by houshang.faraji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Calvo

Nov 22, 2023

Irvine Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 15, 2023

Dealership Rating
Employee Rating

Laiura F. really cares about the customer. Understood my issue and went out of her way to take care of issue. She is the best!! More

by QMASK9
Service Price Transparency
Recommend Dealer
Yes
Nov 22, 2023

Irvine Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. Safe travels!

September 15, 2023

Dealership Rating
Employee Rating

My experience at the Dealership has always been very positive from the sales department when I bought my first Subaru a 2019 Outback to the service department who has always been very professional and p More

by jimireton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desiree Farey, Sebastian Calvo , Cesar Alverez

Nov 24, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback. We want all your experiences with us to be exceptional. If at any time we fall short, please feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

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