Laura Fluor
Laura Fluor at Circle BMW

Laura Fluor | Page 11

General Manager

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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5.0
209 Reviews
5.0

209 Reviews

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209 Reviews of Laura Fluor

August 29, 2020

Dealership Rating
Employee Rating

I always have an excelkent experience at Circle BMW. The salesmen are excellent. I am always thankful how helpful they are.Danny Wong was amazing at getting me my new car. Finance people and service dept. a More

by Elizabeth0412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Valentine, Danny M. Wong

Aug 30, 2020

Circle BMW responded

Thank you for the great review. We will be sure to thank Danny and the rest of the team for providing you with excellent service. We can't wait for you to visit Circle BMW again!

July 03, 2020

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Employee Rating

Exceptional experience Robert Cavalieri exhibited exceptional professionalism from the moment I contacted him. He was prompt when getting back to me with information I requ More

by Greg B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Cavalieri

Jul 04, 2020

Circle BMW responded

Thank you for sharing your experience, Greg. We will be sure to thank Robert and Laura for providing you with informative and thorough services. Let us know if there is anything else we can help you with. We are so happy that you visited Circle BMW and we look forward to working with you again.

June 24, 2020

Dealership Rating

Not Honest We purchased a used BMW believing it was "certified". Dealership added $1800 to our purchase price for an extended warranty claiming that we had to p More

by JimK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 13, 2020

Circle BMW responded

Hi Jim, Laura reached out to speak with your wife so I wanted to hold off on replying to your review in the hope they connected. I handle the reviews for our dealership and I have seen many that are not reasonable, but yours is outrageous. Three years goes by, you take your car to another dealer and then bash us? We did nothing wrong. You purchased an extended warranty which was a wise thing to do on a pre-owned vehicle. The CarFax report we gave you was accurate at the time. CarFax often has a lag in their reporting. We are happy to ask CarFax to write you a letter explaining that the accident showed up after you purchased the vehicle from us. As far as customer service and honesty. Laura and her team are top notch, as is the BMW brand. Perhaps you were having a bad day? Your review is completely inaccurate and not based on truth. If you want to discuss further, feel free to contact me. Pamela Marshall Director, Marketing & Communications (732) 440-1224

June 20, 2020

Dealership Rating
Employee Rating

Michael Simone provided my wife and I with professional, personal and patient buying experience. Michael took care of every detail and went the extra mile! Jp and T More

by Jp and therese
Recommend Dealer
Yes

Other Employees Tagged: Hon Fung, Michael DeSimone

June 15, 2020

Dealership Rating
Employee Rating

Looking for great customer service here’s your dealership. Rob Cavalieri is the best! Thank you circle bmw for my new X7, the family loves it! More

by R.Mitter
Recommend Dealer
Yes

Other Employees Tagged: Robert Cavalieri, Hon Fung

Jun 15, 2020

Circle BMW responded

Thank you for the excellent review! Congratulations on your new X7! We hope to see you again at Circle BMW!

June 13, 2020

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Employee Rating

Wonderful experience. Laura Fluor worked until she found us a car. It was old-fashioned customer geared service. We can't praise them or her enough! More

by Covid530
Recommend Dealer
Yes

Other Employees Tagged: Nora Bullock , Antonio Carneiro, Robert Cavalieri

Jun 14, 2020

Circle BMW responded

It makes us really happy to know your overall experience was wonderful. We are positive Laura and the team will appreciate the praise. Please do not hesitate to reach out to us here at Circle BMW if we can do anything else for you. Congratulations on your vehicle!

June 09, 2020

Dealership Rating
Employee Rating

Very Fast service for a new sale and diligent. My wife and I wanted a certain vehicle which they happened to only have one in stock. Not only did they meet my price but processed all paperwork for More

by J.P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny M. Wong

Jun 09, 2020

Circle BMW responded

Thank you for shopping with us here at Circle BMW. We're delighted to find of your satisfaction and recommendation. Please feel free to reach out to us if we can help again with anything else!

April 30, 2020

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Employee Rating

Consistent excellence We purchased our seventh BMW from this dealership this week. The entire experience is always perfect. The service department here is one good reaso More

by Bob-SL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Cavalieri

May 02, 2020

Circle BMW responded

Thank you for the amazing review! We will be sure to thank Bob and the rest of the Circle BMW team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 30, 2020

Dealership Rating
Employee Rating

Fantastic to deal with. No playing g games, just presented the facts. We appreciate the way we were treated especially during this pandemic. Appreciate everything you did to get the sale done. More

by Kathy
Recommend Dealer
Yes

Other Employees Tagged: Robert Cavalieri

May 02, 2020

Circle BMW responded

Thank you for visiting Circle BMW, Kathy! We are happy to know that you enjoyed your experience with us. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 29, 2020

Dealership Rating
Employee Rating

Great service Robert Cavalieri was very helpful and made the purchase stress free which is so important to me, Laura Fluor and Thomas Albut were great helping out w More

by hardhatleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Caldwell, Nora Bullock , Thomas Albut, Antonio Carneiro, Robert Cavalieri

Apr 30, 2020

Circle BMW responded

Thank you for the five-star review! We are so glad that our team was able to assist you with your purchase. Please let us know if there is anything else that we can do for you, we are always here to help at Circle BMW!

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