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Laura Hall
774 Reviews
774 Reviews
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774 Reviews of Laura Hall
November 20, 2025
I went to Joseph Toyota for a roof leak on a Toyota Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal arou Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal around the sunroof. We declined. We get home and the seal is now all off the glass on the sunroof and water now pours in. Part of the seal was up in corner as if someone had already messed with the sunroof and then put it back but couldn't get the seal on or even tried. We took it back and they said that yeah you can't replace that seal so that is the cost. We then called as we hadn't authorized them to pull the sunroof and they said they didn't. They didn't impact the seal. I do know that it was the exact area they were working on. ALL the seal is removed and a corner was up. It also now pours water where it didn't before. I don't know if the manager knows the issue or if someone made a mistake and broke the seal and know one knows. But they did not take responsibility as everyone denies touching it. More
by mwcericola
October 29, 2025
We were told that we needed new tires and was putting ourselves in danger driving on them. He gave a Husband a quote $1400+ for you to put them on. We took the car to 2 other places and they laughed. Sai ourselves in danger driving on them. He gave a Husband a quote $1400+ for you to put them on. We took the car to 2 other places and they laughed. Said they would love to sell us some but we don’t need new tires. Also this car was purchased from Joseph and was claimed to have new tires. Thank goodness my Husband didn’t fall for your SCAM. More
by schneider1946
April 25, 2025
Very pleased with how the dealership is clean and organized. The staff's are friendly organized. The staff's are friendly More
by anns45106
Other Employees Tagged: Dupree Ratchford, Kevin Hitchcock
March 07, 2025
Everything was explained in detail, welcoming any questions. An explanation of the next service visit was discussed so I would understand the difference in price for the 60 thousand mile service. T questions. An explanation of the next service visit was discussed so I would understand the difference in price for the 60 thousand mile service. The work was done quickly and my car was returned freshly washed. More
by Diane Nieporte
Other Employees Tagged: Kevin Hitchcock
February 06, 2025
Been a customer since 1999 with the purchase of a Corolla. Daughter has been them also for 5 leases over the years from the infamous Larry Reed in new cars. I got another in 2013. Has a few instances Corolla. Daughter has been them also for 5 leases over the years from the infamous Larry Reed in new cars. I got another in 2013. Has a few instances to deal with body shop. Always the best service we could expect. My latest was a replacement passenger side outside mirror. Joey handled it in short order and perfect replacement was done. Couldn’t imagine better service anywhere. Thanks to all in the operation for professional treatment. More
by Mike45248
January 26, 2025
I took my 24 Tundra in for scheduled maintenance at 15,000 miles. The dealership is always great for reminders and texts and calls . They make me feel like a valued customer. 15,000 miles. The dealership is always great for reminders and texts and calls . They make me feel like a valued customer. More
by garyhites83
Other Employees Tagged: Kyle
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