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Laura Hall

Overview Reviews (776) Inventory (175)

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Laura Hall

Laura Hall | Page 11

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.2

776 Reviews

Overview Reviews (776) Inventory (175)

4.2

776 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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776 Reviews of Laura Hall

March 03, 2023

Dealership Rating

Employee Rating

Service was great wait was a bit too long for a scheduled oil change. Staff was friendly and service tech was great. Waiting room was clean and show room was nice. oil change. Staff was friendly and service tech was great. Waiting room was clean and show room was nice. More

by DA.JACKSON.DJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin

Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience! Thank you again and we look forward to seeing you again!

March 02, 2023

Dealership Rating

Employee Rating

I was able to get an appointment quickly. The time spent waiting at the dealership was reasonable for the services I was having completed. I will continue to go back The time spent waiting at the dealership was reasonable for the services I was having completed. I will continue to go back More

by tiacox

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for the great review of Joseph Toyota of Cincinnati. We look forward to working with you again down the road.

March 01, 2023

Dealership Rating

Employee Rating

Friendly people who go out their way to explain things. Prompt service in a pleasant waiting area. Prompt service in a pleasant waiting area. More

by BTURN

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 01, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2023

Dealership Rating

Employee Rating

Very helpful, had a small unexplained dent and so far it is being addressed promptly with sincerity. Thanks to everyone is being addressed promptly with sincerity. Thanks to everyone More

by cbp0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you again down the road!

February 25, 2023

Dealership Rating

Employee Rating

Went in for an oil change and tire rotaation. I waited, service was very good as usual. I waited, service was very good as usual. More

by RONALDDERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 27, 2023 -

Joseph Toyota of Cincinnati responded

Thank you, Ronald! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

February 20, 2023

Dealership Rating

Employee Rating

Service completed faster than I expected. Very professional and courteous. Answered all my questions and explained upcoming service needed. Very professional and courteous. Answered all my questions and explained upcoming service needed. More

by LKBURKE686

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 20, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

February 19, 2023

Dealership Rating

Employee Rating

Promptly in and out for routine service, while I waited in a very comofortable waiting area. in a very comofortable waiting area. More

by GEOHIL54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 19, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with Laura and our service team. We're glad to hear we delivered such a great experience!

February 18, 2023

Dealership Rating

Employee Rating

Everything was fine until I got home and saw the dirty fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. More

by lattis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ty Brewer

February 12, 2023

Dealership Rating

Employee Rating

Great service. What more can I say? The place was very busy but things completed in a timely manner. What more can I say? The place was very busy but things completed in a timely manner. More

by NEWMANLAIN2011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

February 12, 2023

Dealership Rating

Employee Rating

They were professional and on time. Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my v Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my vehicle More

by HCJCWD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin in the car bay area

Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

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