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Laura Hall

Overview Reviews (774) Inventory (176)

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Laura Hall

Laura Hall | Page 32

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3

774 Reviews

Overview Reviews (774) Inventory (176)

4.3

774 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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774 Reviews of Laura Hall

May 11, 2022

Dealership Rating

Employee Rating

Right on time. Pleasant and informative. Everyone was helpful and polite. Highly recommend to anyone. Pleasant and informative. Everyone was helpful and polite. Highly recommend to anyone. More

by Van Driver

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 11, 2022 -

Joseph Toyota of Cincinnati responded

Timely, polite, and pleasant are all words we want our clients to use when describing our service! Thank you for the amazing review and recommendation, from the whole Joseph Toyota of Cincinnati team!

May 09, 2022

Dealership Rating

Employee Rating

Always great service and very professional advice with any concern I might have about my car any concern I might have about my car More

by SANDY.KUBICKI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 09, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

May 07, 2022

Dealership Rating

Employee Rating

The routine service at 91000 miles was performed. Mr. Nash went over the service tech report with me. Mr. Nash went over the service tech report with me. More

by BANNINGJON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Nash Service writer

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May 09, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 06, 2022

Dealership Rating

Employee Rating

All went great! !!! No problems whatsoever. Service was about one hour or so. Very good. !!! No problems whatsoever. Service was about one hour or so. Very good. More

by deckstein2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jonathan

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May 06, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for your review! We appreciate your trust in our service team to get the job done right. --The Joseph Toyota of Cincinnati Team

May 06, 2022

Dealership Rating

Employee Rating

The cashier was very unprofessional and rude. She was mumbling under her breath & complaining about men in the garage area. She lacked customer service skills. I was impressed with the servi She was mumbling under her breath & complaining about men in the garage area. She lacked customer service skills. I was impressed with the service from this location until my interaction with the cashier. More

by ACLMWO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 06, 2022 -

Joseph Toyota of Cincinnati responded

While I'm glad you are happy with our services, I want to apologize that our team left such a negative impression. This does not sound like the five-star customer service we pride ourselves on, and this feedback has been addressed to ensure we improve moving forward. Thank you for this feedback, and if you would like to share any further details, please don't hesitate to reach out. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

May 05, 2022

Dealership Rating

Employee Rating

My 2001 Tundra was repaired and returned to me as if it was a new Tundra, ... made me feel good. was a new Tundra, ... made me feel good. More

by IAJOHNPK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 06, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for trusting us to take great care of your Toyota Tundra! We appreciate your business and we look forward to welcoming you back to Joseph Toyota of Cincinnati next time. Drive safely until we see you next!

May 05, 2022

Dealership Rating

Employee Rating

Doug was a great help in getting the repairs covered by my warranty and completed on my car. my warranty and completed on my car. More

by Jeff Jaeger

Customer Service

Quality Of Work

Recommend Dealer

Yes

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May 06, 2022 -

Joseph Toyota of Cincinnati responded

Hi Jeff - We are happy to hear that Doug and the team gave you a positive experience! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. Drive safely until we see you next!

May 05, 2022

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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by BARBMIKE77

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 05, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the positive review!

May 03, 2022

Dealership Rating

Employee Rating

They are courteous, fast and accommodating. They also communicated clearly with me all day long. They also communicated clearly with me all day long. More

by PROUDMOMBX3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Hughes

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May 03, 2022 -

Joseph Toyota of Cincinnati responded

We can't ask for a better review than this! Thank you so much for choosing Joseph Toyota of Cincinnati for your auto service needs. We hope to see you down the road!

May 02, 2022

Dealership Rating

Employee Rating

Great service. Body work done is second to none. Thanks Joseph Toyota for getting my son's fixed after the accident. Body work done is second to none. Thanks Joseph Toyota for getting my son's fixed after the accident. More

by KMUELLER1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 02, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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