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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 37

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

March 25, 2022

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Employee Rating

Great service, friendly helpful employees. Highly recommend to others. The whole process to have our car serviced was easy and quick. More

by DM57POWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 25, 2022

Joseph Toyota of Cincinnati responded

We enjoyed seeing your review and thank you for sharing the news of your great experience at Joseph Toyota of Cincinnati. Knowing that the team in Service was welcoming and helpful is sweet music to our ears! It was our pleasure to provide you with smooth and timely service because we know that you have plans for the weekend and would prefer not to wait longer than necessary for your vehicle. Come back and see us again!

March 24, 2022

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Employee Rating

Everyone was very friendly and timely. Waiting area clean and well stocked for waiting customers. Would be 5 stars had the service tech not left oily/dirty fingerprints and smudges on my b More

by DKPERKINS33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 24, 2022

Joseph Toyota of Cincinnati responded

Thank you for letting us know that everything about your Joseph Toyota Service experience was enjoyable until this final overlooked detail. We sincerely apologize for the lack of care given to the interior of your vehicle during this recent service appointment. Because we do not like to disappoint our customers, please give us a call to discuss a resolution to this issue. Thank you, Sandra Pomeraning - Customer Relations Manager - 513-385-1800, ext 8311

March 22, 2022

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The coffee was a great surprise. It was an enjoyable experience while waiting. Everyone was ver nice! More

by NLGPUMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 23, 2022

Joseph Toyota of Cincinnati responded

It's important that your wait for service is comfortable and that you're well accommodated in the process. We're glad to hear you enjoyed your coffee while we took care of business for you, and the Joseph Toyota of Cincinnati team hopes you'll stop by again next time you require service!

March 22, 2022

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Employee Rating

Nice job! Pleasant folks, reliable service, and I have confidence in having them service my vehicle on an ongoing basis. Well-earned! Nice customer lounge, More

by NKOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 22, 2022

Joseph Toyota of Cincinnati responded

It is our pleasure to help! Thank you for the fantastic review and for enlisting Joseph Toyota of Cincinnati with your service needs! Drive safe, and see you next time.

March 22, 2022

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Employee Rating

Good communication and fast service. Always clean environment in lounge. Friendly staff love this place More

by RAIASHMI33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 22, 2022

Joseph Toyota of Cincinnati responded

Thank you so much for your five stars! We love to see this positive feedback about our service and facilities. Safe driving from all of us at Joseph Toyota of Cincinnati!

March 20, 2022

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Adore the service managers as they are all patient and kind on each and every visit - and I’ve been visiting for over a decade! More

by LEIGHANN.MECHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle May

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Mar 20, 2022

Joseph Toyota of Cincinnati responded

We deeply appreciate your continued support of Joseph Toyota of Cincinnati! We'll see you next time!

March 20, 2022

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Employee Rating

Professional, friendly service. Wait time was not bad and waiting lounge was clean and quiet. Everything was explained in detail. More

by MROSENHAGEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 20, 2022

Joseph Toyota of Cincinnati responded

We are always happy to help you out! Thanks for your support of Joseph Toyota of Cincinnati and we'll see you next time!

March 19, 2022

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Employee Rating

Dealership was very professional and finished service in a very timely manner. Lobby is always nuce More

by BILES193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 20, 2022

Joseph Toyota of Cincinnati responded

What a lovely review! We're proud to deliver top-tier, efficient service, and we're glad to hear you appreciate our efforts. From all of us at Joseph Toyota of Cincinnati, we're grateful for your business, and we look forward to your next stop by!

March 19, 2022

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Employee Rating

Always friendly and helpful when you need it most. They helped me fix my appointment date when the system glitched and got me in that day! More

by LINDSEYWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 20, 2022

Joseph Toyota of Cincinnati responded

Lindsey, we were more than happy to accommodate you and take care of your service needs! It means a great deal that you put your trust in the Joseph Toyota of Cincinnati team, and we hope you continue to rely on us for many miles to come!

March 18, 2022

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Employee Rating

courteous staff, clean waiting room and restrooms. I had no issues to resolve. Great service! More

by B317GOLDSMITH
Recommend Dealer
Yes
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Mar 18, 2022

Joseph Toyota of Cincinnati responded

We're delighted to receive these great comments about your enjoyable experience at Joseph Toyota of Cincinnati. Thank you for letting us serve you and for recommending us. We appreciate you!

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