Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 64

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

July 07, 2021

Dealership Rating
Employee Rating

Friendly Fast EfficientNo other words Friendly Fast Efficient No other words necessary Thanks T H A N K S Good service Friendly Fast Efficient Friendly Fast Efficient F More

by MARKAJACKSON57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Joseph Toyota of Cincinnati responded

Mark, we appreciate the creative way you chose to let us know about your service visit at Joseph Toyota! We are delighted that we checked all the boxes for you and earned your recommendation in the process. Many thanks from your entire Service Team. Have a great summer!

July 07, 2021

Dealership Rating
Employee Rating

I went in to have my 5000 mile maintenance done. They seemed pretty busy at the time but got me in and out in a timely manner. More

by KYLEC431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Joseph Toyota of Cincinnati responded

Hi Kyle! Your Service Team was happy to provide you with timely maintenance and get you back to your regular schedule. Thanks for stopping in today and for taking time to share your experience with us. We'll look forward to seeing you again!

July 07, 2021

Dealership Rating
Employee Rating

I was in for my first Toyota Care appt. on my new RAV4. I now know how it works! Check in, sit in the comfortable waiting room that has drinks and snacks, read 100 pages of my book, Monica comes and gets yo More

by MCFICKER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met most of your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

July 06, 2021

Dealership Rating
Employee Rating

Great but no cookies!! 😢🤣 always a pleasure to come there everyone is so nice, I have never had any issue with sales, finance or service. More

by ANNLINDA835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jaeger

Jul 06, 2021

Joseph Toyota of Cincinnati responded

Linda, please accept a raincheck on the cookies. We're glad to know that you enjoy them! Many thanks for this wonderful feedback and for your recommendation. We appreciate your sales and service business and always look forward to seeing you. Have a fantastic summer!

July 06, 2021

Dealership Rating
Employee Rating

I like going there this way I know it’s done right and they have records of my Tacoma it’s like going to a Toyota doctor for maintenance visit More

by STEVENWALLER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Joseph Toyota of Cincinnati responded

Steven, what a great analogy! We appreciate your unique review of the service you receive at Joseph Toyota and thank you for the multi-star recommendation. Providing you with the best possible service is always our goal. We'll be here for you and your Tacoma when you need us. Have a great summer!

July 03, 2021

Dealership Rating
Employee Rating

As always, service with a smile, clean surroundings, great waiting area, yummy coffee & snacks. I've been going to Joseph Toyota for 11 years and never had a problem, always very satisfied. More

by SILVIAJACKSON001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2021

Joseph Toyota of Cincinnati responded

We are very happy, Silvia, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 03, 2021

Dealership Rating
Employee Rating

My visit went very well, EXCEPT: if you can do anything to boost your WiFi service, please do! As you know, almost all of your customers are on WiFi devices while in your lounges, and the result is spotty More

by ROGER.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2021

Joseph Toyota of Cincinnati responded

Thank you, Roger, for taking the time to share your thoughts on working with our team and our customer-provided WiFi. We will share your comments with our staff and look forward to seeing you again.

July 03, 2021

Dealership Rating
Employee Rating

Clean and comfy waiting area. Plenty of complimentary snacks and drinks, someone came by and checked on us all. Overall, an exceptional experience. Will use for service again. More

by HLIANG42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2021

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

July 03, 2021

Dealership Rating
Employee Rating

Had to go back next day for a new tire. Wasn’t too pleased with that. Then they lost a hat I had in my back seat when they lifted my seat up to put spare back. I found it after I had to pull baby se More

by LISAANNIEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2021

Joseph Toyota of Cincinnati responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy you found our team to be friendly and helpful. We do however regret that your hat was misplaced and your baby's seat was not correctly installed. If you would like to further discuss your concerns, feel free to contact us at your convenience.

July 03, 2021

Dealership Rating
Employee Rating

As always, service on my RAV was fast, efficient and pleasant. More

by TOYOTA.OK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The young woman in the service dept who checked me in

Jul 04, 2021

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

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