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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 65

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

Write a Review

774 Reviews of Laura Hall

July 02, 2021

Dealership Rating
Employee Rating

Friendly, courteous staff. Work is explained and we are kept informed of progress on vehicle. More

by RANADLERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 02, 2021

Joseph Toyota of Cincinnati responded

Thank you for calling attention to some highlights of your recent service visit. At Joseph Toyota, we strive for customer-first service and are delighted to know that your experience matched your expectations. We appreciate your business and look forward to seeing you again. Thank you for sharing this five-star review!

June 30, 2021

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Employee Rating

Great fast friendly service, as good as it always is! More

by PAMLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 30, 2021

Joseph Toyota of Cincinnati responded

Your timely feedback and service recommendation are deeply appreciated! We will always do our best to provide you with great service. Thank you for choosing Joseph Toyota for your vehicle's automotive needs. Until next time, have a wonderful 4th of July!

June 30, 2021

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Employee Rating

Friendly and professional, well run and clean. We have bought our last two cars from this dealership and will likely buy our next car here as well. More

by CP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jun 30, 2021

Joseph Toyota of Cincinnati responded

We appreciate your sales and service business, CP. Thank you for sharing these meaningful comments. We look forward to seeing you again!

June 29, 2021

Dealership Rating
Employee Rating

Great Service and Friendly Sales People - Very Knowledgeable about the Toyota product More

by Hoffy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McKay, Alan Copenhaver , Jeff Jaeger, Joe Schroeder, Steve Stackhouse

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Jun 29, 2021

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad Alan, Joe and our team were able to help, and we hope to see you again!

June 28, 2021

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Employee Rating

Great service. We went in to fix a leaking tire and they fit us in for our next scheduled service. More

by KATIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Joseph Toyota of Cincinnati responded

We do our best to accommodate customers whose vehicles need timely repair. We're glad that we were able to fix the tire and provide the additional service you requested. Meeting your expectations is our daily goal, Katie! Many thanks for your recommendation. We hope you will come back to see us again!

June 26, 2021

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Employee Rating

This is my second RAV4 and I have always received fast courteous service at a reasonable price. More

by faith8461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Joseph Toyota of Cincinnati responded

Faith, all of us at Joseph Toyota express our gratitude to you for this meaningful feedback. We value you as a loyal customer and thank you for your sales and service business. It is our pleasure to serve!

June 24, 2021

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Employee Rating

I had to wait for my car to be serviced. The time estimate was accurate. The waiting area was quiet and clean. Also, the shop was clean and well organized. The report after service was complete and More

by DONVJULIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 24, 2021

Joseph Toyota of Cincinnati responded

Providing excellent customer service is always our goal. Thanks for letting us know that we served you well, Don. We appreciate the detailed feedback you provided and the recommendation. Come back and see us the next time your car needs service. We'll be here for you!

June 21, 2021

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Employee Rating

Service was great as always, but the amount of follow up calls and surveys is out of control. I will always buy and service with Joseph Toyota . More

by chip9090
Recommend Dealer
Yes

Other Employees Tagged: Doug

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Jun 21, 2021

Joseph Toyota of Cincinnati responded

Chip, we appreciate your five-star recommendation and thank you for always choosing Joseph Toyota for sales and service. We hear your issue and apologize for any inconvenience and upset the calls and requests for feedback may have caused you. We only wanted to provide avenues for you to share compliments and concerns. Thanks for letting us know; we will address the issue.

June 19, 2021

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Employee Rating

I have used Joseph Toyota Service Department since I purchased my vehicle. I have always been satisfied with the work provided. Any issue or questions I’ve had were taken care of. More

by KAKIGUN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 21, 2021

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your sales and service business and hope to see you again soon!

June 18, 2021

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Employee Rating

Good experience overall but long wait for oil change. Made appointment in advance and was surprised it took almost 2 hours. Perhaps overbooked. I don’t know More

by MKSUSSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 18, 2021

Joseph Toyota of Cincinnati responded

Thank you for the recommendation! We're glad that we could provide you with overall good service during your appointment and we apologize for the extended wait time. We appreciate your business and patience. Looking forward to your next visit!

Jun 18, 2021

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and apologize for the unusually long wait, we appreciate your business and look forward to seeing you again.

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