Dealership Experience
4 yrs, 1 mo
Industry Experience
4 yrs, 1 mo
12 Reviews
Write a Review12 Reviews of Laura Montgomery
August 13, 2026
Great service thank you for all you do amen ! all set good to go thanks all set good to go thanks More
Other Employees Tagged: Melissa Potts, J.R. Richardson
August 12, 2026
JR needs to go. Horrible customer service! He was very condescending and dismissive. Would not go to him again. Horrible customer service! He was very condescending and dismissive. Would not go to him again. More
Other Employees Tagged: Melissa Potts, J.R. Richardson
August 08, 2026
Wilson was great in helping me get the cost reduced and refunded back to me when the definitely overcharged me for a gas cap. He was attentive. However, service folks did not follow instructions on the pri refunded back to me when the definitely overcharged me for a gas cap. He was attentive. However, service folks did not follow instructions on the print out from Wilson to top off my wiper fluid. Experience has been mediocre compared to when I first started using them 4 years ago. More
Other Employees Tagged: Melissa Potts, J.R. Richardson , Wilson 4 stars
August 08, 2026
Love being able to get my vehicle serviced quickly on my schedule and being able to get an estimated time of completion. This allows me to plan my day and decide if I want to wait for my vehicle or leave i schedule and being able to get an estimated time of completion. This allows me to plan my day and decide if I want to wait for my vehicle or leave it and come back when it is ready. More
Other Employees Tagged: Melissa Potts, J.R. Richardson
August 06, 2026
Very good people to work with, timely service and open and honest up front. Easy online process to make an appointment. and honest up front. Easy online process to make an appointment. More
Other Employees Tagged: Melissa Potts , Preston Rhoads, Wyatt Green
February 20, 2025
Nick is an excellent writer. He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! More
Other Employees Tagged: Nicholas Brown, Mark Hepler
February 13, 2025
I go out of my way to go see Nicholas and Cole Springs Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of! More
Other Employees Tagged: Nicholas Brown, Mark Hepler
February 06, 2025
Thanks so much for the fantastic service. I look forward to seeing you next time. Your service department is fantastic! Btw, I love the new furniture in your customer lounge. I look forward to seeing you next time. Your service department is fantastic! Btw, I love the new furniture in your customer lounge. More
Other Employees Tagged: Melissa Potts, J.R. Richardson
February 04, 2025
Nick was great to work with. The vehicle was ready before the time promised and I very much appreciate the complementary car wash The vehicle was ready before the time promised and I very much appreciate the complementary car wash More
Other Employees Tagged: J.R. Richardson , Nicholas Brown, Mark Hepler
January 24, 2025
Very courteous and efficient service. This is my to go to dealership to have my Rogue serviced. This is my to go to dealership to have my Rogue serviced. More
Other Employees Tagged: Melissa Potts, J.R. Richardson , Geoffrey Mallory

