J.R. Richardson

My service was fantastic. The entire team is wonderful. I bought my car there and I get a service there everytime!! The entire team is wonderful. I bought my car there and I get a service there everytime!! More

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I recently crossed 32,000 miles. with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thoro with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thorough, as always. He reviewed the recommended services for my mileage with me and we developed a plan. I really feel great about my service team at Nissan of Cool Springs, because they only request servicing that is truly needed. I recommend them Highly. More

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The service department at Nissan Of Cool Springs is top-notch all the way! JR Richardson took great care of us and he is knowledgeable in every aspect of the Nissan brand. I highly recommend the servic top-notch all the way! JR Richardson took great care of us and he is knowledgeable in every aspect of the Nissan brand. I highly recommend the service department at Nissan Of Cool Springs.! More

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The service department was excellent the waiting area was excellent it was the most pleasant experience as always excellent it was the most pleasant experience as always More

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Online scheduling was a breeze and fantastic follow ups via text/email. Simple and efficient via text/email. Simple and efficient More

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The service is always courteous and efficient. Great care is taken with my vehicle and I always feel valued as a customer. I would recommend Nissan of Cool Springs to anyone. And without any he Great care is taken with my vehicle and I always feel valued as a customer. I would recommend Nissan of Cool Springs to anyone. And without any hesitation whatsoever! More

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I have been bringing my vehicles to Cool Springs Nissan for service for 10 years. The Service Advisors are always friendly abd nice. for service for 10 years. The Service Advisors are always friendly abd nice. More

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Great service thank you for all you do amen ! all set good to go thanks all set good to go thanks More

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JR needs to go. Horrible customer service! He was very condescending and dismissive. Would not go to him again. Horrible customer service! He was very condescending and dismissive. Would not go to him again. More

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I have a 2017 Nissan rogue and have had it serviced at this dealership for almost 7 years. I have always had quality work done but most recently had the best experience with customer service. I spoke with this dealership for almost 7 years. I have always had quality work done but most recently had the best experience with customer service. I spoke with Elaine on the phone to make the appointment and she was helpful and very kind. I had a wonderful experience with Mack in the service department who treated me respectfully and kindly. Moreover, he was informative and definitely building long-term relationships with his customers. I was quite impressed. More

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