Laura Truelove | Page 25
Sales and Leasing Professional
Stan McNabb Chevrolet Cadillac of Columbia
101 S James Campbell Blvd
Columbia, TN 38401
I have 22 yrs of automotive sales experience to offer. I appreciate you looking at my profile and look forward to helping you.
Read moreDealership Experience
4 yrs, 7 mos
Industry Experience
22 yrs, 11 mos
Specialties & Trainings
EV Specialist
GM Certified, Cadillac Certified, GM Certified Pre-Owned Certified, Mark of Excellence Awarded
314 Reviews
Write a Review314 Reviews of Laura Truelove
September 07, 2020
We were greeted as soon as we got there. Laura Truelove was exceptionally kind and knowledgeable. The process of car buying was quick and efficient! was exceptionally kind and knowledgeable. The process of car buying was quick and efficient! More
Other Employees Tagged: Chris Johnson, David Sykes
September 05, 2020
I wish I could have given you a 0. I went in there doing a pre approval through GM. Don’t know if I was approved or not. After test drive I said ok and then went home cause it was late in the day, assumed e a pre approval through GM. Don’t know if I was approved or not. After test drive I said ok and then went home cause it was late in the day, assumed everything was going to be good with the finance. Well long story short I was not approved through GM. So without my written or verbal permission they shopped me through at least 5 financial lenders hitting me with hard inquiries and lowering my fair credit score even lower. When I asked them about it and told them I didn’t give permission to shop me I was told I gave verbal permission to do it. Needless to say I didn’t get approved and only have a lower fica score. I have already disputed all the hits on my credit but it will take a few months to get my score back up. I am almost deaf and they knew this I got a voicemail from the salesperson to call back at my convenience. I text her back and said to text me or leave a voicemail and I will respond. 5 hours later my wife called her and she was told I didn’t get financed. Mind you I was the only person trying to get the loan not my wife. To this day I still don’t know why I didn’t get approved. I will not mention any names but I will also not be buying anything from them. More
Other Employees Tagged: Brian "Griz" Grezenski
September 03, 2020
friendly, informative, fair. if I had a hammer, I hammer in the morning, I'd hammer in the evening all over this land, I'd hammer out love between my brother and sister all over this world. in the morning, I'd hammer in the evening all over this land, I'd hammer out love between my brother and sister all over this world. More
Other Employees Tagged: Chris Johnson, David Sykes
September 01, 2020
My interaction with this dealership started online and the sales manager called me back very quickly. I told him the approximate time I was planning to be there the next day and he had a salesperson (Laur the sales manager called me back very quickly. I told him the approximate time I was planning to be there the next day and he had a salesperson (Laura) waiting for us with the vehicle I had asked about. My interaction with everyone at the dealership was positive and they seemed to go out of their way to help us find the right vehicle. They even had great music playing in the showroom that had my wife and I singing along! Buying a car is a stressful time for us and this great group of people really showed what good customer was all about. We drove over 2 hours to visit this dealership and I would not hesitate to buy from them again: More
Other Employees Tagged: Brian "Griz" Grezenski , Chris Johnson, David Sykes
August 19, 2020
Laura is good sealer because she’s sending me different vehicles images from dealer and how is good tole me. So I can decide for buy a car. vehicles images from dealer and how is good tole me. So I can decide for buy a car. More
Other Employees Tagged: Chris Johnson, David Sykes
August 07, 2020
From the time I pull on the lot, I was greeted no with high respect. As I walked in with my salesman Christopher Cathy known a (country boy), I knew I was at the right place. I also knew I was going to ge high respect. As I walked in with my salesman Christopher Cathy known a (country boy), I knew I was at the right place. I also knew I was going to get the best deal when him & his team got together with the numbers. A good laugh!!!! I just want to thank the whole team for outstanding job working with me also let them know I will be back with some customers. Tracy Howard More
Other Employees Tagged: Matt " Big G " Grisham, Chris "Kountry Boy" Cathey , Chris Johnson, David Sykes, Andrew True, Those was the ones I got to see.
August 06, 2020
Laura went above and beyond to get all my options in front of me so that we could make a decision between a Escalade ESV and Yukon XL Denali. We have a family of 6 so this was a very important decision front of me so that we could make a decision between a Escalade ESV and Yukon XL Denali. We have a family of 6 so this was a very important decision. Both Laura and Matt were very professional, detailed and knowledgeable. We knew exactly what to expect start to finish! Thank you!! More
Other Employees Tagged: Matt " Big G " Grisham , Terri Anderson, Chris Johnson, David Sykes
August 05, 2020
Great experience, Laura Truelove was great in the sales dept, , Chris Johnson also did a great job. The Truck was clean and shiny when I left ! dept, , Chris Johnson also did a great job. The Truck was clean and shiny when I left ! More
Other Employees Tagged: Chris Johnson, David Sykes
August 02, 2020
Outstanding service Great dealership outstanding dealership great service sales and parts depts Caring personnel in all areas Outstanding owner and all of the sales st Great dealership outstanding dealership great service sales and parts depts Caring personnel in all areas Outstanding owner and all of the sales staff The best GM dealership in middle Tennessee More
Other Employees Tagged: Dolly McNabb, Trey McNabb, Brian "Griz" Grezenski, Lori Brennan
July 27, 2020
Second vehicle I purchased at this dealership. Treated very respectfully by staff. Everyone worked well to complete our purchase. My daughters new Balzer purchase was completed in a timely manner and we w very respectfully by staff. Everyone worked well to complete our purchase. My daughters new Balzer purchase was completed in a timely manner and we were very pleased with how everything was handled. Thank You More
Other Employees Tagged: Matt " Big G " Grisham , Terri Anderson, David Sykes