Laura Truelove | Page 37

Service dept trid to overcharge me for an oil change. nDealership would not give ny paperwork to me4 because I paid for a new car with a check. nDealership would not give ny paperwork to me4 because I paid for a new car with a check. More

by rrjohns2323 Verified Customer Verified Customer

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Purchased a certified 2019 Silverado the process from start to finish was handled extremely smooth Great representatives from all the employees sales,general manager, finance and service depts. No pre start to finish was handled extremely smooth Great representatives from all the employees sales,general manager, finance and service depts. No pressure I was treated with dignity and respect as though they really cared about me as a consumer More

by analoldman Verified Customer Verified Customer

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Excellent customer service!! Went in hoping the price would be right and they make it happen for me and my family. We love our new Cadillac! would be right and they make it happen for me and my family. We love our new Cadillac! More

by KERI_HELTON Verified Customer Verified Customer

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I ordered my truck from this dealership and was well satisfied when you arrived and I got it exactly what I wanted at a fair price satisfied when you arrived and I got it exactly what I wanted at a fair price More

by mrfence0 Verified Customer Verified Customer

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Loving our new 2021 Chevy Tahoe. Laura Truelove is great to work with. She goes above and beyond to please! Will do business her again. to work with. She goes above and beyond to please! Will do business her again. More

by tvklogue Verified Customer Verified Customer

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Laura Truelove is amazing. She guided my son through his truck purchase perfectly. I would highly recommend her and this dealership to anyone looking for their next vehicle. truck purchase perfectly. I would highly recommend her and this dealership to anyone looking for their next vehicle. More

by jjjnfast Verified Customer Verified Customer

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Great customer service, and would highly recommend to anybody. I will be back if I am in the market for another vehicle. Very friendly and trustworthy. anybody. I will be back if I am in the market for another vehicle. Very friendly and trustworthy. More

by johnnyr421 Verified Customer Verified Customer

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The people that greated us was really great and the sales team was very knowledgeable. Laura True-life was great. Chris Johnson was very informative. team was very knowledgeable. Laura True-life was great. Chris Johnson was very informative. More

by amandaallen1979 Verified Customer Verified Customer

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We were greeted as soon as we got there. Laura Truelove was exceptionally kind and knowledgeable. The process of car buying was quick and efficient! was exceptionally kind and knowledgeable. The process of car buying was quick and efficient! More

by lauradkelley Verified Customer Verified Customer

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I wish I could have given you a 0. I went in there doing a pre approval through GM. Don’t know if I was approved or not. After test drive I said ok and then went home cause it was late in the day, assumed e a pre approval through GM. Don’t know if I was approved or not. After test drive I said ok and then went home cause it was late in the day, assumed everything was going to be good with the finance. Well long story short I was not approved through GM. So without my written or verbal permission they shopped me through at least 5 financial lenders hitting me with hard inquiries and lowering my fair credit score even lower. When I asked them about it and told them I didn’t give permission to shop me I was told I gave verbal permission to do it. Needless to say I didn’t get approved and only have a lower fica score. I have already disputed all the hits on my credit but it will take a few months to get my score back up. I am almost deaf and they knew this I got a voicemail from the salesperson to call back at my convenience. I text her back and said to text me or leave a voicemail and I will respond. 5 hours later my wife called her and she was told I didn’t get financed. Mind you I was the only person trying to get the loan not my wife. To this day I still don’t know why I didn’t get approved. I will not mention any names but I will also not be buying anything from them. More

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