Laura V. Torres

I’m so excited about my new vehicle! Laura was so sweet and truly amazing! My daughter absolutely loves our new vehicle. I couldn’t thank you enough Laura. See you next time! Laura was so sweet and truly amazing! My daughter absolutely loves our new vehicle. I couldn’t thank you enough Laura. See you next time! More

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Incredible process. Dealer ice used before for multiple Volkswagens. This time I lived a bit further from this dealer but they had car i needed. Laura the sales rep reac Dealer ice used before for multiple Volkswagens. This time I lived a bit further from this dealer but they had car i needed. Laura the sales rep reached out to me and handled entire process start to finish and valued my time all the way. Treated me and my family like an employee! No matter where you reside I would highly recommend you give these guys a shot to earn your business. I promise you they not only will earn it, but you will want to recommend them and buy from them exclusively moving forward. Thank you to Matt again and sales rep Laura! Scala VW is above the rest! More

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Laura was FANTASTIC to work with! She ensured we knew everything about the car itself and made sure we understood every step of the process. The team did everything to ensure we could She ensured we knew everything about the car itself and made sure we understood every step of the process. The team did everything to ensure we could test drive the exact car we wanted (the car we walked out with). Everyone was so kind and willing to work with us to create the best experience. Would 100% recommend this dealership and Laura! More

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Laura was fantastic as always. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend. More

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Recently, our family purchased a 2026 Volkswagen Tiguan from a local dealership in Chicago, and we were extremely happy not only with the car itself, but with the entire buying experience. We want to say from a local dealership in Chicago, and we were extremely happy not only with the car itself, but with the entire buying experience. We want to say very big thanks to Laura for her kindness even with our language barrier. It was very good experience and she is very professional worker. More

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Primera vez que compro Volkswagen Laura me atendio muy eficienteme y quede agusto con su atencion. Si estas buscando yn VW te recomiendo que pases a ver a Layra eficienteme y quede agusto con su atencion. Si estas buscando yn VW te recomiendo que pases a ver a Layra More

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My experience with City Volkswagen was incredibly positive. From having great service technicians like Justin and Nick, to Laura who helped put me in a beautiful car. I cannot say enough good things positive. From having great service technicians like Justin and Nick, to Laura who helped put me in a beautiful car. I cannot say enough good things about the staff here. Everyone was so helpful and kind throughout the whole process and I got to leave with a car I love. More

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Laura was phenomenal—attentive, professional, and genuinely caring. She made the entire car-buying experience smooth, stress-free, and unforgettable. I truly appreciate everything she did and highly genuinely caring. She made the entire car-buying experience smooth, stress-free, and unforgettable. I truly appreciate everything she did and highly recommend working with her. More

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Now I know why Laura Torres is the top salesperson at the dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a dealership! I recently purchased a 2026 VW Atlas Cross Sport from Laura Torres, and I could not have asked for a better experience. Laura is a true professional who provided straightforward communication and made the entire car-buying process wonderful. It is clear why she is the top salesperson at the dealership, and I am grateful to have worked with her. If you are looking for the right person to help you with your next vehicle purchase, I highly recommend calling Laura Torres. John Juliano More

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We had a great experience working with Laura at VW. From the moment we walked in, she was friendly, attentive, and made us feel welcome. Laura is bilingual, which made communication smooth and comfo From the moment we walked in, she was friendly, attentive, and made us feel welcome. Laura is bilingual, which made communication smooth and comfortable for our family. Throughout the entire process, she consistently checked in with us, asking how we were feeling, making sure we understood every step, and inviting questions several times. We never felt rushed or overlooked. The negotiation process felt transparent and respectful. At no point did we feel pressured or like anyone was trying to take advantage of us. Laura genuinely wanted to make sure we were taken care of and comfortable with our decision. We truly appreciated her professionalism and care and would absolutely recommend working with her. More

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