Laura V. Torres
Laura V. Torres at City Volkswagen of Chicago

Laura V. Torres

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
281 Reviews

2020 Sales Person Of The Year! 2020 Volkswagen National Award Winner of Q4 Drive Bigger Award! 2021 February Sales Person Of The Month https://www.cityvwchicago.com/laura-torres-drives-bigger/

Languages Spoken

Spanish Spanish

5.0

281 Reviews

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281 Reviews of Laura V. Torres

June 05, 2025

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Laura Torres was absolutely top tier. Will definitely buy here again. It was a great experience. More

by ANDERSON062285
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Recommend Dealer
Yes
Jun 05, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 03, 2025

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I’m on my second Volkswagen. first a Jetta and now a 2024 Tiguan and Laura Torres sold me both. Thank you Laura lm very happy with my purchase. I want to thank Laura and the fin More

by Jglopez19
Sales Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 03, 2025

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It my second car I bought from Laura v Torres at city Volkswagen. . They all went out and beyond to help me get the vehicle I wanted. Thank you Laura Torres for helping me More

by Jglopez19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi , Laura

Jun 03, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

June 03, 2025

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Great experience purchasing a car with Laura an Juan super knowledgeable an very helpful /friendly. More

by mfornalewski
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Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes

Jun 03, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 27, 2025

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Overall excellent customer service. Brandon Rosenow was very sincere and made purchasing a vehicle a great experience. Will highly recommend for anyone looking to buy a car. More

by sauldiaz85
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Rosenow , Tim Curran GM

May 28, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 25, 2025

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Brandon is very straightforward and trustworthy person. He and his colleagues made the experience easy, and I’d like to Thank David for his expertise during our first test drive More

by Cs20201
Sales Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2025

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A big positive 5 Star review for Laura Torres! She hung in there through my indecision and got me the car I wanted and trade I needed. Laura made what can be a stressful experience into a pleasura More

by keith@dusable.net
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Apr 24, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 01, 2025

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My sales consultant, Brandon Rosenow, was amazing. He was super kind, very helpful, helped me find the perfect car for my needs. I would recommend him with enthusiasm to anyone I know who wanted to More

by bethrichie
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Brandon Rosenow

Apr 01, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 01, 2025

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Brandon Rosenow is an outstanding sales consultant! I could not have asked for a kinder, more knowledgeable person to work with. His attention during my visits to the showroom and careful followup ma More

by bethrichie
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Apr 01, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 01, 2025

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El trato fue excelente por parte de todo el equipo especialmente por Laura quien en todo momento estuvo con migo More

by Rodolfo Neri
Sales Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Apr 01, 2025

Rodolfo Neri responded

Gracias a ustedes los recomendaría al 100% son un gran equipo muy amables y atentos

Apr 01, 2025

Rodolfo Neri responded

Estoy encantado con mi nuevo Jetta GLI, muchas gracias a Laura quien fue la persona que estuvo conmigo en todo el proceso aclarando mis dudas y dándome consejos

Apr 01, 2025

Rodolfo Neri responded

Y espero poder recomendar a más personas para conozcan a todo el personal y lo amables y atentos que son

Apr 01, 2025

Rodolfo Neri responded

Laura V Torres es una excelente vendedora atenta amable y muy profesional en su trabajo

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