Laura V. Torres | Page 16

I would like to say a special Thank You to Laura, John, Evelyn, Lazaro, and Frank. The staff here seems more like family then coworkers. Even after my purchase, they were still just talking to me like I am Evelyn, Lazaro, and Frank. The staff here seems more like family then coworkers. Even after my purchase, they were still just talking to me like I am their friend, hanging out. Good vibe feeling in this dealership! And I will see you all often for my complimentary car washes, Yay!!! Thank you all!!! More

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Ray Cotta was the salesman. I was told that there is a federal law that I have to provide my ssn since I was financing through my own bank. Not through them. When I questioned t I was told that there is a federal law that I have to provide my ssn since I was financing through my own bank. Not through them. When I questioned them on that law, Ray became enraged, yelling that they need to make sure I'm not a terrorist, pounding his hand on the desk. Borderline harassment on how many texts and calls I got while I waited for my approval from my bank. They tried to hide the damage on the car from me. When Ray was yelling, I felt unsafe and uncomfortable. Then the manager told him that I didn't need to if I'm paying with a check from my bank. He said he worked there for 11 years, so I don't believe that he didn't know he was lying about a federal law to obtain my ssn. On my 1st visit, a woman named Maria claimed to be the sales manager. I don't see any employee listed on their site with her name as a manager. So there's another lie. They are very manipulative. Save yourself the risk of giving them your ssn security and shop elsewhere. More

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Patient, kind, understanding, and worked with me on multiple options to find the right fit, all without any pressure to proceed unless I was happy. multiple options to find the right fit, all without any pressure to proceed unless I was happy. More

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Manny was phenomenal! He understood my family’s needs and catered to them. He’s the goat! I appreciated working with him and the entire team He understood my family’s needs and catered to them. He’s the goat! I appreciated working with him and the entire team More

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I received excellent service from Justin Russo. Laura Torres is an excellent car salesperson!! She really cares about her customers! Laura Torres is an excellent car salesperson!! She really cares about her customers! More

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two days ago, Laura V Torres sold me my atlas cross sport 2024!! I had the best experience of my life buying a car, she made me feel comfortable at all times, she is the best, thank you very much Miss Laura 2024!! I had the best experience of my life buying a car, she made me feel comfortable at all times, she is the best, thank you very much Miss Laura .. I recommend that you look for Laura when you want to buy a car. More

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they are so professional and helpful great experience i recommend it to my friends and family.. recommend it to my friends and family.. More

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Ladies - look no further than Laura. She is absolutely amazing & honest! So happy to have met & done business with her. She is absolutely amazing & honest! So happy to have met & done business with her. More

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I bought my first car with Laura it was great experience! She helped find what I need and process was great! Thanks so much her what she has done for me! She helped find what I need and process was great! Thanks so much her what she has done for me! More

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Laura was ready for us when we got there and she was friendly and flex able when I wanted something different from what we originally wanted. She was knowledgeable and got me what I wanted. Worked with friendly and flex able when I wanted something different from what we originally wanted. She was knowledgeable and got me what I wanted. Worked with me to get financing I was comfortable with. And the team was great. John is so personable you feel like you have known him for years. We are recommending City Volkswagen to everyone. I love my new car. More

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