Laura V. Torres | Page 19

Laura and City Volkswagen are the exact type of partners you’re looking for when buying a car! They’re trustworthy, kind, knowledgeable & experts in customer service. Laura took extra time to make us feel c you’re looking for when buying a car! They’re trustworthy, kind, knowledgeable & experts in customer service. Laura took extra time to make us feel comfortable & walk us through all of the cars features, while also getting to know us on a personal level. After being disappointed speaking to a handful of dealerships, we are beyond grateful to have found & bought our car at City Volkswagen! More

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Extremely helpful. Knowledgeable of vehicles. Friendly. Cordial. Eager to help. Great follow-up and communication. Knowledgeable of vehicles. Friendly. Cordial. Eager to help. Great follow-up and communication. More

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Excellent customer service and excellent knowledge of vehicles. Really fun experience. Would recommend to everyone. vehicles. Really fun experience. Would recommend to everyone. More

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Laura was referred by a colleague of mine a few years ago. We ended up leasing our car. Recently, when our lease was coming to an end, we went back to see Laura to see what our options were. We now h ago. We ended up leasing our car. Recently, when our lease was coming to an end, we went back to see Laura to see what our options were. We now have another new VW. Laura walked us through the entire process, was fully transparent and laid out the different options we had. She was very supportive and we never felt pressure to act on something that we were not comfortable with. She continues to check in with us to see how we are enjoying our new ride. Thank you Laura for working with us and addressing our concerns and being honest and transparent!!! More

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Amazing customer service clemente and Laura were a pleasure to work with I will be sure to recommend them to family and friends pleasure to work with I will be sure to recommend them to family and friends More

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I had a wonderful experience working with Laura. She walked us through the whole process and made what seems like a dreadful process very smooth She walked us through the whole process and made what seems like a dreadful process very smooth More

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My experiences with Laura and the team at City Volkswagen has always been professional. Laura clearly explained all the options I had and I felt very comfortable with my decision. I greatly appreciate all th has always been professional. Laura clearly explained all the options I had and I felt very comfortable with my decision. I greatly appreciate all the assistance I receive when I am there. More

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She was incredible helpful answering every question and always got back to me as quick as possible. Aside from being so knowledgeable, she was so kind and truly the best from start to finish! always got back to me as quick as possible. Aside from being so knowledgeable, she was so kind and truly the best from start to finish! More

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I highly recommend this dealership, excellent customer service, friendly atmosphere and attractive location. Laura Torres, the salesperson, was amazing, she genuinely tries to help identify your needs and service, friendly atmosphere and attractive location. Laura Torres, the salesperson, was amazing, she genuinely tries to help identify your needs and guide you to a model that best fits you. She makes you feel comfortable to best orient you. Also, George Skoubis, another salesperson is very knowledgeable about the variety of models and extremely friendly. Ernie, the accountant, makes you feel very comfortable and explains all the finances in detail. I’m very satisfied with my experience there! More

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Laura was kind, helpful, and provided great service. She facilitated a smooth transition from one Jetta to my next! She facilitated a smooth transition from one Jetta to my next! More

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