Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Laurel O'Connor

September 16, 2025

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Employee Rating

Only new vehicle I have ever had. Purchased service plan and have been completely satisfied with the dealership and the excellent service. Would highly recommend Front Royal Ford! More

by Mike Saville
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

September 16, 2025

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Employee Rating

Only new vehicle I have ever had. Purchased service plan and have been completely satisfied with the dealership and the excellent service. Would highly recommend Front Royal Ford! More

by Mike Saville
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

September 11, 2025

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Easy check in and work completed in a timely manner. Comfortable waiting area with drinks More

by Waterboy0
Service Price Transparency
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Recommend Dealer
Yes

September 10, 2025

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Laurel is a super nice person to work with and always does what she tells me she is doing. And always proffessional More

by Tlf2144
Service Price Transparency
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Recommend Dealer
Yes

September 08, 2025

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Zac and his team always deliver and the communication is incredible. Thank you all for the great service. More

by Tony Kayal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

August 25, 2025

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They are great. Very professional and take care of my truck like it is there own vehicle. More

by tim.reedy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Jared Pence , Driver that picks up truck for oil change is very professional and he has been nice every time he brings it back. Also my work van gets serviced there and sometimes he gives me ride home when they working on it.

August 14, 2025

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Always enjoy our experience at Front Royal Ford. Their team, both in Sales, Service, and Parts, is solution-oriented and professional. More

by sowens4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Funk, Hamza Saeed

August 09, 2025

Dealership Rating
Employee Rating

I recently took my Ford F-150 in for service at Front Royal Ford. As always, I was in and out quickly, I needed some additional parts and was given the information to be able to select the parts that I More

by Dennis P.
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2025

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Great experience! !! Laurel was awesome explaining everything. I will definitely be back for future services. More

by UNCPUN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 09, 2025

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Employee Rating

I had a great experience at the dealership! Everyone I interacted with was very nice and not pushy! I did not feel pressured at all to purchase a vehicle. They worked with my budget and I was a More

by CRockwell
Sales Price Transparency
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Recommend Dealer
Yes
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