Laurel O'Connor | Page 16
Service Advisor
Front Royal Ford
9135 Winchester Rd.
Front Royal, VA 22630
166 Reviews
Write a Review166 Reviews of Laurel O'Connor
January 05, 2023
Always satisfied when I take my vehicle. They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment More
Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar
January 02, 2023
System lets you book an online service but then when you get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of w get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of what I was speaking of and had to redo my oil because they used a blend after I requested full synthetic. Staff was condescending and had an attitude stating she wasn’t notified to use full Synthetic. Brought my vehicle to a Malloy in Winchester and they typed in the VIN and my recall for my rear control panel came right up. Avoid at all costs. Drive the extra few miles to Winchester. More
December 29, 2022
The staff was extremely helpful and the work was completed efficiently and in a timely fashion! completed efficiently and in a timely fashion! More
Other Employees Tagged: Zach Orndorff , John Aguilar
December 06, 2022
The staff is always friendly. The service writers and mechanics are efficient and easy to talk to. Always my go-to for service when near Front Royal. The service writers and mechanics are efficient and easy to talk to. Always my go-to for service when near Front Royal. More
Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar
November 17, 2022
Quick service professional reasonably priced. I i i i i i i i i i I i i i i i i i i i More
Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar
September 26, 2022
Super quick and very good service. Brought it in for an inspection and the staff was friendly and prompt. Brought it in for an inspection and the staff was friendly and prompt. More
Other Employees Tagged: Kristian Andrews
August 29, 2022
Friendly, quick service, like always. The customer service rep opened early when she saw that I was waiting. The customer service rep opened early when she saw that I was waiting. More
Other Employees Tagged: Kristian Andrews

