Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 16

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Laurel O'Connor

January 05, 2023

Dealership Rating
Employee Rating

Always satisfied when I take my vehicle. They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment More

by jmeagher1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

January 02, 2023

Dealership Rating
Employee Rating

System lets you book an online service but then when you get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of w More

by crf-jem
Service Time
Service Communication
Recommend Dealer
No

December 29, 2022

Dealership Rating
Employee Rating

The staff was extremely helpful and the work was completed efficiently and in a timely fashion! More

by jsdjdconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff , John Aguilar

December 06, 2022

Dealership Rating
Employee Rating

The staff is always friendly. The service writers and mechanics are efficient and easy to talk to. Always my go-to for service when near Front Royal. More

by dave.kaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

November 17, 2022

Dealership Rating
Employee Rating

Quick service professional reasonably priced. I i i i i i i i i i More

by rsshoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

November 10, 2022

Dealership Rating
Employee Rating

The vehicle was brought in for a recall. The service was done timely and corrected. More

by dmyraceburu
Recommend Dealer
Yes

September 26, 2022

Dealership Rating
Employee Rating

Super quick and very good service. Brought it in for an inspection and the staff was friendly and prompt. More

by CBRIGGS1
Recommend Dealer
Yes

Other Employees Tagged: Kristian Andrews

September 05, 2022

Dealership Rating
Employee Rating

Very good service and customer service quick in and out did not wait long at all More

by WLR102670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 29, 2022

Dealership Rating
Employee Rating

Friendly, quick service, like always. The customer service rep opened early when she saw that I was waiting. More

by craig.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristian Andrews

August 08, 2022

Dealership Rating
Employee Rating

Laurel was very friendly and helpful. She was very informative and is an excellent addition to the team. More

by pennsy
Recommend Dealer
Yes
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