Lauren Cahill
Lauren Cahill at McFarland Ford of Rochester

Lauren Cahill | Page 5

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

Contact Me
4.8
72 Reviews

Dealership Experience

1 yr

Industry Experience

7 yrs

4.8

72 Reviews

Write a Review

72 Reviews of Lauren Cahill

November 28, 2025

Dealership Rating
Employee Rating

We’ve had good experiences, some not-so-great ones, and everything in between — but at the end of the day, they always do whatever they can to make things right. Jason, the service manager, has been wonder More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

McFarland Ford of Rochester responded

Thank you for sharing such honest feedback. We know every experience matters, and we truly appreciate your patience and understanding along the way. It means a lot to hear that Jason and Matt have made a positive impact, they both work hard to take great care of our customers, and we’ll be sure to pass along your kind words. We’re grateful for your continued trust and look forward to providing you with consistently great experiences in the future

November 26, 2025

Dealership Rating
Employee Rating

Came in for a recall. It was complete fast. Everyone is very friendly. Keep up the good work. More

by Arthur603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Dec 01, 2025

McFarland Ford of Rochester responded

Thank you for taking the time to share your feedback! We’re glad we could complete your recall quickly and that our team made the experience a friendly one. We appreciate your support and will keep working hard to provide great service every visit.

November 25, 2025

Dealership Rating
Employee Rating

Chase was easy to work with . Levi and Tyler were also a pleasure to work with. More

by JRANDALL788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Carignan, Frank Montmarquet, Art Bedard, Mason Moore, Levi Gray , Lauren Anderson, Tyler Lessard

Dec 01, 2025

McFarland Ford of Rochester responded

Thank you for the great feedback! We’re happy to hear that Chase, Levi, and Tyler made your experience an easy and enjoyable one. We truly appreciate you choosing McFarland and look forward to helping you again in the future!

November 19, 2025

Dealership Rating
Employee Rating

Here are my 15 words to meet that ridiculous requirement for a valid review. Service was good and that bloke from the service desk was friendly. More

by Not this time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Nov 20, 2025

McFarland Ford of Rochester responded

Thank you for taking the time to share your feedback. We appreciate it, even with the word requirement! We’re glad to hear that your service experience was good and that our team member was friendly. We look forward to helping you again in the future.

November 11, 2025

Dealership Rating
Employee Rating

My vehicle was in to repair (? ) the window. While there a multi-point inspection was done. Two months later my vehicle was back for 4 tires, 1 of which was COMPLETELY and the fib More

by DBISHOP1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Montmarquet, Art Bedard

Nov 19, 2025

McFarland Ford of Rochester responded

Thank you for taking the time to share this with us. We’re glad to hear our staff was courteous during your return visit and worked to make things right, but we also recognize that this experience has affected your trust. We value you as a customer and appreciate your honesty, and hope your recent visit restored your confidence to return for service again.

November 10, 2025

Dealership Rating
Employee Rating

These guys at McFarland service are the best! They aim to please! Easy to schedule and deal with. More

by DAVEMOORENC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Nov 10, 2025

McFarland Ford of Rochester responded

Thank you for your kind words! We’re thrilled to hear that scheduling and service were easy for you. Our team at McFarland Service always aims to provide the best experience possible, and your feedback means a lot to us. We look forward to helping you again in the future!

October 29, 2025

Dealership Rating
Employee Rating

Made an appointment to have service on our truck, they didn't seem to know anything about it. Asked me who I spoke to. They took it anyway and completed the service I asked for (after asking me what tha More

by goody03884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

October 23, 2025

Dealership Rating
Employee Rating

Good service Great people very informative and real easy to work with . I highly recommend More

by tjh1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Art Bedard

Oct 27, 2025

McFarland Ford of Rochester responded

Thank you for your kind words and recommendation! We're happy to hear you had a great experience with our team and found the process easy and informative. We truly appreciate your support and look forward to serving you again in the future!

October 23, 2025

Dealership Rating
Employee Rating

Lauren is a wonderful asset to your company. The service work was excellent and Fast. They also got my car in very quickly.. More

by CAHNH1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

McFarland Ford of Rochester responded

Thank you for sharing your experience! We're thrilled to hear that Lauren and our service team took great care of you and got your car back on the road quickly. We appreciate your kind words and look forward to serving you again!

October 23, 2025

Dealership Rating
Employee Rating

Third vehicle purchased with in a year. Matt always makes the process easy and smooth. I drive over 1.5 hr to Rochester to bring them my business. More

by mikeborst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

McFarland Ford of Rochester responded

Wow! Thank you so much for your continued trust and loyalty! We truly appreciate you making the drive to work with us, and we're thrilled to hear that Matt continues to make each experience easy and smooth. Enjoy your new vehicle, and thank you for being part of our dealership family!

...
5
...

Dealership Inventory (114 Vehicles)

used 2019 Cadillac XT5 car, priced at $12,846
2019 Cadillac XT5
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-250 car, priced at $91,397
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $49,567
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2024 Ford F-350 car, priced at $58,733
2024 Ford F-350
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $56,186
2026 Ford Bronco
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $47,704
2026 Ford Transit-350
new
Oxford White exterior
Unknown
Rear-wheel Drive